Archive
Tag: Enterprise AI Adoption
Can Atlassian Build the AI Browser Enterprises Actually Need?
AI agents are breaking free of the cloud and into the browser, a shift that could turn the workplace’s most familiar tool into a critical bridge between employees and bots in the era of the hybrid workforce. To stake its claim in this shift, Atlassian has acquired The Browser Company, the startup behind the AI-powered […]
Sierra Debuts Voice Sims to Train AI Agents for Chaotic Customer Calls
Before an AI voice agent ever picks up the phone, companies need to know it is well-suited to handling the chaos of a real customer call. To help ensure this happens, Sierra is launching Voice Sims, a new tool that uses AI to train and refine these bots. It acts like a quality assurance system […]
ServiceNow Wants You to Vibe Code Your Next Enterprise App
ServiceNow’s new platform release is now available, and it includes a vibe coding tool for users to build their next enterprise application. Described as a “breakthrough” for app development, ServiceNow’s Build Agent promises to transform an idea into a production-ready app in seconds, with no coding needed, just natural language. Simply type what you want […]
HubSpot Embraces Multi-AI CRM Strategy with Claude Integration
HubSpot is expanding its list of AI models connected to its Customer Relationship Management (CRM) platform. Customers can now connect their databases to Anthropic’s Claude, allowing them to query data using natural language, generate visualizations, and take action—all within HubSpot. This is the second such connector the company has introduced, following the introduction of ChatGPT […]
Slack’s New AI Search Targets a Familiar Pain Point: Too Many Apps, Not Enough Answers
Slack is turning more to artificial intelligence to streamline the daily grind at work. The Salesforce-owned company announced a range of new AI-powered features on Thursday to help teams “move faster, stay aligned, and focus on what matters.” One of the most significant improvements is the addition of enterprise-grade search that looks for information across […]
What Salesforce Discovered by Letting AI Run Its Help Portal
Salesforce isn’t shy about how it’s using its products, especially its agent development platform. When it comes to embracing AI agents, the enterprise tech firm has openly touted that it’s “drinking its own champagne.” Since Agentforce’s launch, CEO Marc Benioff has used every opportunity to showcase how the service is helping bolster his company’s help […]
Zendesk Acquires HyperArc to Build AI-Powered Customer Intelligence
Zendesk announced on Monday that it has acquired HyperArc, a startup building an AI-first business intelligence platform capable of learning from teams. Financial terms of the deal were not disclosed, but Zendesk says it plans to bolster its analytics capabilities with HyperArc’s HyperGraph engine and real-time generative AI-powered insights. “GenAI is transforming analytics, making it […]
Ai2’s FlexOlmo Lets You Co-Develop AI Language Models Without Sharing Data
Ai2 has unveiled FlexOlmo, a new framework that lets multiple organizations jointly develop language models without requiring centralized data pooling. Ideal for those in regulated industries, it provides developers with granular control over how and when their data influences the model, addressing long-standing concerns regarding privacy, IP protection, and data sovereignty in collaborative AI projects. […]
Ai2 Brings OLMo, Molmo, and Tülu AI Models to Enterprise Teams with Cirrascale Deal
Non-profit AI lab Ai2 is partnering with infrastructure platform provider Cirrascale in a move to commercialize its open-source models. OLMo 2, Molmo, and Tülu 3 can now be run via API on Cirrascale’s Inference Platform, enabling companies to avoid the need to deploy the models themselves and the associated costs of in-house systems or expertise. […]
Daily AI Users at Work Report Higher Productivity and Job Satisfaction, Says Slack
Marc Benioff’s vision of a digital labor force is no longer hypothetical—it’s starting to take shape. Days after his company, Salesforce, launched its fourth-generation agentic development platform capable of scaling AI agents across business use cases, its subsidiary Slack released its latest Workforce Index report, which shows AI gaining acceptance among workers. According to the […]