Archive

Tag: Enterprise AI Adoption

Apps

Salesforce Wants to Scale Digital Labor. Agentforce 3 Is the Plan.

Salesforce is scaling up its agentic development platform, adding features to help organizations embrace the hybrid workforce paradigm. Agentforce 3 is the latest in a series of rapid-fire innovations from the enterprise tech giant. This release introduces a new Command Center for overseeing AI agents, adds support for the Model Context Protocol (MCP) across Agentforce […]

Apps

Microsoft Adds Model Tuning to M365 Copilot to Build Domain-Specific AI

Microsoft is adding a new feature to its Microsoft 365 (M365) Copilot assistant that transforms it into a domain expert. Announced at Microsoft Build 2025, the feature is called Copilot Tuning and is a low-code service allowing developers to train models on an organization’s own data without needing the assistance of data scientists. Imagine a […]

Artificial Intelligence

The New GitHub Copilot Agent Doesn’t Just Help You Code—it Codes for You

GitHub’s coding assistant has leveled up, shifting from an in-editor assistant to an autonomous agent capable of implementing tasks or issues. This is an escalation in the vibe coming space and takes place four years after GitHub Copilot was first introduced. Internally dubbed Project Padawan, the new GitHub Copilot coding agent brings deeper integration of […]

Artificial Intelligence

ServiceNow Debuts AI Control Tower to Manage the Chaos of Enterprise AI Agents

“If you look at the AI platform for business transformation, ServiceNow has formed itself as the control tower for AI transformation across all other platforms in the enterprise,” Bill McDermott, ServiceNow’s chief executive, told CNBC in December. “What’s really happening…is [that] work is not happening in a single department. Work goes across every function in […]

Artificial Intelligence

Generative AI Becomes Top IT Priority in 2025—and Is Getting a Seat in the C-Suite: AWS

Generative AI is everywhere, but that doesn’t mean workers are ready for it. While tech providers promise their solutions lead to task automation, better creativity, and faster decisions, a new Amazon Web Services (AWS) study identifies a major obstacle: Companies still lack the skilled talent needed to put these tools to work. Workers without the […]

Artificial Intelligence

ServiceNow Expands Its AI Ambitions With New Apriel Small Language Models

ServiceNow, the enterprise automation platform, has released a family of small language models called Apriel, available in two variants: a 5B base model and an instruct-tuned version. The company lists that they are designed to handle general-purpose tasks, from answering questions and retrieving information, to content generation, code assistance, reasoning, and creative writing. Both models […]

Artificial Intelligence

4 Steps to Building Smarter AI Agents

IN THIS ISSUE: Dive into Salesforce’s new framework for CIOs, offering advice on how their organizations can effectively harness the power of AI agents. Explore the four steps necessary to develop mature, intelligent, effective bots, and discover how companies can align their AI strategies with business goals. Plus, catch up on the latest from Google […]

Apps

Google’s Customer Engagement Suite Gets Human-Like AI Agents with Voice, Emotion, and Video Support

Google is rolling out an update to its Customer Engagement Suite. The latest release enhances its Conversational Agent product with new features designed to help organizations build more interactive and personalized AI-powered call center experiences. Specifically, it has human-like voice comprehension and improved emotional intelligence, allowing the bots to adapt better to conversations in real-time. […]

Apps

Google Pushes Agent Interoperability With New Dev Kit and Agent2Agent Standard

Google is doubling down on enterprise AI. At Cloud Next 2025, the company unveiled new cloud capabilities designed to help businesses turn AI potential into real-world impact. That includes the arrival of Gemini 2.5 Flash on the Vertex AI developer platform and upgrades to its generative media models. And, as AI agents begin taking on […]

Apps

Augment Unveils New AI Agent Built for Large Codebases and Context-Rich Development

Augment has developed a new AI agent designed to address one of software development’s toughest challenges: working with large, complex codebases. This vibecoding-supportive chatbot supports memory and model context protocol (MCP) and can handle up to 200,000 context tokens. “Until now, no AI coding platform has specifically targeted the challenges software engineering teams face working […]