Archive

Tag: Enterprise AI Adoption

Apps

HubSpot Embraces Multi-AI CRM Strategy with Claude Integration

HubSpot is expanding its list of AI models connected to its Customer Relationship Management (CRM) platform. Customers can now connect their databases to Anthropic’s Claude, allowing them to query data using natural language, generate visualizations, and take action—all within HubSpot. This is the second such connector the company has introduced, following the introduction of ChatGPT […]

Apps

Slack’s New AI Search Targets a Familiar Pain Point: Too Many Apps, Not Enough Answers

Slack is turning more to artificial intelligence to streamline the daily grind at work. The Salesforce-owned company announced a range of new AI-powered features on Thursday to help teams “move faster, stay aligned, and focus on what matters.” One of the most significant improvements is the addition of enterprise-grade search that looks for information across […]

Apps

What Salesforce Discovered by Letting AI Run Its Help Portal

Salesforce isn’t shy about how it’s using its products, especially its agent development platform. When it comes to embracing AI agents, the enterprise tech firm has openly touted that it’s “drinking its own champagne.” Since Agentforce’s launch, CEO Marc Benioff has used every opportunity to showcase how the service is helping bolster his company’s help […]

Artificial Intelligence

Zendesk Acquires HyperArc to Build AI-Powered Customer Intelligence

Zendesk announced on Monday that it has acquired HyperArc, a startup building an AI-first business intelligence platform capable of learning from teams. Financial terms of the deal were not disclosed, but Zendesk says it plans to bolster its analytics capabilities with HyperArc’s HyperGraph engine and real-time generative AI-powered insights. “GenAI is transforming analytics, making it […]

Artificial Intelligence

Ai2’s FlexOlmo Lets You Co-Develop AI Language Models Without Sharing Data

Ai2 has unveiled FlexOlmo, a new framework that lets multiple organizations jointly develop language models without requiring centralized data pooling. Ideal for those in regulated industries, it provides developers with granular control over how and when their data influences the model, addressing long-standing concerns regarding privacy, IP protection, and data sovereignty in collaborative AI projects. […]

Artificial Intelligence

Ai2 Brings OLMo, Molmo, and Tülu AI Models to Enterprise Teams with Cirrascale Deal

Non-profit AI lab Ai2 is partnering with infrastructure platform provider Cirrascale in a move to commercialize its open-source models. OLMo 2, Molmo, and Tülu 3 can now be run via API on Cirrascale’s Inference Platform, enabling companies to avoid the need to deploy the models themselves and the associated costs of in-house systems or expertise. […]

Artificial Intelligence

Daily AI Users at Work Report Higher Productivity and Job Satisfaction, Says Slack

Marc Benioff’s vision of a digital labor force is no longer hypothetical—it’s starting to take shape. Days after his company, Salesforce, launched its fourth-generation agentic development platform capable of scaling AI agents across business use cases, its subsidiary Slack released its latest Workforce Index report, which shows AI gaining acceptance among workers. According to the […]

Apps

Salesforce Wants to Scale Digital Labor. Agentforce 3 Is the Plan.

Salesforce is scaling up its agentic development platform, adding features to help organizations embrace the hybrid workforce paradigm. Agentforce 3 is the latest in a series of rapid-fire innovations from the enterprise tech giant. This release introduces a new Command Center for overseeing AI agents, adds support for the Model Context Protocol (MCP) across Agentforce […]

Apps

Microsoft Adds Model Tuning to M365 Copilot to Build Domain-Specific AI

Microsoft is adding a new feature to its Microsoft 365 (M365) Copilot assistant that transforms it into a domain expert. Announced at Microsoft Build 2025, the feature is called Copilot Tuning and is a low-code service allowing developers to train models on an organization’s own data without needing the assistance of data scientists. Imagine a […]

Artificial Intelligence

The New GitHub Copilot Agent Doesn’t Just Help You Code—it Codes for You

GitHub’s coding assistant has leveled up, shifting from an in-editor assistant to an autonomous agent capable of implementing tasks or issues. This is an escalation in the vibe coming space and takes place four years after GitHub Copilot was first introduced. Internally dubbed Project Padawan, the new GitHub Copilot coding agent brings deeper integration of […]