Archive
Category: Enterprise
ServiceNow Expands Its AI Ambitions With New Apriel Small Language Models
ServiceNow, the enterprise automation platform, has released a family of small language models called Apriel, available in two variants: a 5B base model and an instruct-tuned version. The company lists that they are designed to handle general-purpose tasks, from answering questions and retrieving information, to content generation, code assistance, reasoning, and creative writing. Both models […]
Americans Worry AI Will Cut Jobs — Just Not Theirs Yet: Quinnipiac
Is AI helping or hurting society? A new national poll from Quinnipiac University reveals that Americans remain divided on the technology’s impact. Views on AI vary widely across generations, income levels, and education, underscoring the complexity of public perception. Still, there’s one area where consensus emerges: concern over AI’s influence on the youngest generation and […]
Docusign’s IAM Platform Gets Smarter with Purpose-Built AI Contract Agents
Artificial intelligence agents are coming to the Docusign Intelligent Agreement Management (IAM) platform. Later this year, the company will roll out purpose-built bots designed to streamline contract workflows and flag risks in real-time. These agents will help organizations expedite their review process and alleviate administrative bottlenecks. Along with the contact agents, Docusign is rolling out […]
Salesforce Supercharges Tableau With ‘Agentic Analytics’ to Deliver Smarter BI
Salesforce is adding a bit of agentic magic to Tableau. The company announced it’s bringing agentic analytics to the data visualization software through a new offering called Tableau Next. It’s all about helping executives get faster, sharper intelligence to drive decisions. The tool leverages AI to analyze a company’s data better and provide actionable insights […]
4 Steps to Building Smarter AI Agents
IN THIS ISSUE: Dive into Salesforce’s new framework for CIOs, offering advice on how their organizations can effectively harness the power of AI agents. Explore the four steps necessary to develop mature, intelligent, effective bots, and discover how companies can align their AI strategies with business goals. Plus, catch up on the latest from Google […]
Google’s Customer Engagement Suite Gets Human-Like AI Agents with Voice, Emotion, and Video Support
Google is rolling out an update to its Customer Engagement Suite. The latest release enhances its Conversational Agent product with new features designed to help organizations build more interactive and personalized AI-powered call center experiences. Specifically, it has human-like voice comprehension and improved emotional intelligence, allowing the bots to adapt better to conversations in real-time. […]
HubSpot Expands AI Offerings With New Agents to Help SMBs ‘Play Big’
HubSpot has introduced new and updated AI-powered tools to help small and medium-sized businesses grow like their enterprise counterparts. Among the 200 features announced, the company unveiled four agents built on its Breeze AI platform: a customer assistant, a knowledge base tool, a prospecting assistant, and a content generator. While designed to help organizations scale […]
Atlassian Bundles Rovo AI With Premium Plans, Launches No-Code Rovo Studio for Custom AI and Automation
Six months after launching its Rovo AI platform to the public—initially as a paid add-on—Atlassian is now offering it free as part of its Premium and Enterprise subscriptions. The company plans to extend this to Standard customers sometime in the future. “We believe that unlocking the limitless potential of your own knowledge is fundamental, not […]
Ai2’s OLMoTrace Tool Reveals the Origins of AI Model Training Data
Ai2 has launched a tool to help developers answer a critical question: Where do AI models get their data? Called OLMoTrace, it’s an open-source application offering fact-checking of information provided in prompt replies. This data traceability is vital for those interested in governance, regulation, and auditing. This feature is currently available on Ai2’s flagship model, […]
Google Pushes Agent Interoperability With New Dev Kit and Agent2Agent Standard
Google is doubling down on enterprise AI. At Cloud Next 2025, the company unveiled new cloud capabilities designed to help businesses turn AI potential into real-world impact. That includes the arrival of Gemini 2.5 Flash on the Vertex AI developer platform and upgrades to its generative media models. And, as AI agents begin taking on […]