Archive
Category: Enterprise
Google Cloud and Ai2 Invest $20M to Accelerate AI-Driven Cancer Research
Google Cloud and Ai2 have partnered with the Cancer AI Alliance, a coalition of leading research institutions and tech companies focused on using AI to combat cancer. The two companies announced they are investing $20 million to support the effort and provide access to needed technology to accelerate scientific discovery. “The Cancer AI Alliance represents […]
Augment Unveils New AI Agent Built for Large Codebases and Context-Rich Development
Augment has developed a new AI agent designed to address one of software development’s toughest challenges: working with large, complex codebases. This vibecoding-supportive chatbot supports memory and model context protocol (MCP) and can handle up to 200,000 context tokens. “Until now, no AI coding platform has specifically targeted the challenges software engineering teams face working […]
Microsoft’s Copilot Just Got a Brain Boost—And It’s Ready to Work for You
IN THIS ISSUE: Microsoft supercharges its Copilot assistant with new capabilities to help it become a companion for all. Is it the bot we’ve been waiting for? Plus, the head of open-source AI proponent Ai2 reacts to OpenAI possibly joining the open-source community. The Prompt Microsoft is ushering in a new era for its Copilot […]
Zendesk’s New AI Resolution Platform Aims to Tackle Customer Service’s Biggest Question
Zendesk CEO Tom Eggemeier recently faced a common customer service frustration. While traveling, he used an airline chatbot to rebook a missed connecting flight before losing connectivity. But when he landed and reconnected, the virtual agent had no memory of the conversation. Worse, the human agent he eventually reached had no record of it either. […]
Microsoft Adds Deep Reasoning to Copilot Studio and Launches Reasoning Agents for M365
Microsoft is introducing a new way for developers to create smarter Copilots. The company announced it is adding deep reasoning capabilities to Copilot Studio, the platform designed to help enterprise customers build custom bots tailored to their specific workflows. This update, available today, also includes the addition of agent flows. “These features represent the latest […]
Intercom Expands Fin Agent with Multimodal AI, Adding Voice, Image Support, and Third-Party Integrations
Intercom is doubling down on AI-driven customer support with a significant expansion of its Fin agent. The customer service tech provider is adding multimodal capabilities to its chatbot that go beyond text. It now supports voice-based interactions, image recognition, and third-party app integrations. Launched in 2023, the Fin AI agent is built to deliver AI-powered […]
Adobe Steps Into Its Orchestration Era With New AI Agents for Sales and Marketing
Adobe is the latest tech giant to embrace AI-powered agents for the enterprise. This week, the company introduced the Adobe Experience Platform Agent Orchestrator, a new service designed to build, deploy, and manage AI agents across the customer experience, sales, and marketing lifecycle. “The opportunities for AI and marketing are significant,” Anil Chakravarthy, President of […]
Salesforce Bets Big on Agentblazers: Training One Million Builders for the AI Era
As Salesforce further promotes its vision of an agentic workforce, it must equip the next generation of builders with the necessary knowledge to unleash these AI bots. To accomplish this, the enterprise tech firm has turned to a familiar playbook while also banking heavily on its Trailhead education platform. It has set an ambitious goal: […]
Microsoft Introduces AI-Powered Sales Agents for Microsoft 365 Copilot
Microsoft has a message for Salesforce: Hold my beer. The same week that Salesforce unveiled more enhancements to its Agentforce platform, Microsoft introduced two AI-powered sales agents for Microsoft 365 Copilot. This marks the latest in a growing lineup of in-house AI bots the company has integrated into its ecosystem. Today’s release is designed to […]
Salesforce Expands Agentforce to Bring ‘Proactive’ AI Agents to Any App or Workflow
Salesforce is updating its agentic development platform, infusing AI agents with new autonomous capabilities. With the release of Agentforce 2dx, created bots are moving away from the confines of a chat interface and can now be embeddable in any application, workflow, or process. The newest Agentforce update, revealed at Salesforce’s TDX conference, includes new features designed […]