Archive
Tag: Enterprise Cloud
Can Atlassian Build the AI Browser Enterprises Actually Need?
AI agents are breaking free of the cloud and into the browser, a shift that could turn the workplace’s most familiar tool into a critical bridge between employees and bots in the era of the hybrid workforce. To stake its claim in this shift, Atlassian has acquired The Browser Company, the startup behind the AI-powered […]
Salesforce Sets the Stage for ITSM at Dreamforce
In a few weeks at its annual Dreamforce conference, Salesforce is expected to announce new AI-powered updates to its platform. While its Agentforce service will undoubtedly take center stage, the company will formally launch a new product that puts it further in direct competition with ServiceNow: Agentic IT Service. Talk of Salesforce’s IT service management […]
Sierra Debuts Voice Sims to Train AI Agents for Chaotic Customer Calls
Before an AI voice agent ever picks up the phone, companies need to know it is well-suited to handling the chaos of a real customer call. To help ensure this happens, Sierra is launching Voice Sims, a new tool that uses AI to train and refine these bots. It acts like a quality assurance system […]
ServiceNow Wants You to Vibe Code Your Next Enterprise App
ServiceNow’s new platform release is now available, and it includes a vibe coding tool for users to build their next enterprise application. Described as a “breakthrough” for app development, ServiceNow’s Build Agent promises to transform an idea into a production-ready app in seconds, with no coding needed, just natural language. Simply type what you want […]
HubSpot Lays out Its Vision for Human-AI Teams With New Data Hub, Smart CRM, and Breeze Tools
HubSpot is joining the chorus of tech companies betting that the future of work isn’t human or AI, but the force unlocked when the two operate in sync. At this year’s INBOUND conference, the CRM and marketing automation company unveiled its Fall 2025 release, featuring a range of new tools designed to help its customers […]
What Salesforce Discovered by Letting AI Run Its Help Portal
Salesforce isn’t shy about how it’s using its products, especially its agent development platform. When it comes to embracing AI agents, the enterprise tech firm has openly touted that it’s “drinking its own champagne.” Since Agentforce’s launch, CEO Marc Benioff has used every opportunity to showcase how the service is helping bolster his company’s help […]
Ai2 Brings OLMo, Molmo, and Tülu AI Models to Enterprise Teams with Cirrascale Deal
Non-profit AI lab Ai2 is partnering with infrastructure platform provider Cirrascale in a move to commercialize its open-source models. OLMo 2, Molmo, and Tülu 3 can now be run via API on Cirrascale’s Inference Platform, enabling companies to avoid the need to deploy the models themselves and the associated costs of in-house systems or expertise. […]
Salesforce Wants to Scale Digital Labor. Agentforce 3 Is the Plan.
Salesforce is scaling up its agentic development platform, adding features to help organizations embrace the hybrid workforce paradigm. Agentforce 3 is the latest in a series of rapid-fire innovations from the enterprise tech giant. This release introduces a new Command Center for overseeing AI agents, adds support for the Model Context Protocol (MCP) across Agentforce […]
Microsoft Brings Grok 3, Local AI, and Multi-Agent Tools to Azure AI Foundry
Microsoft’s platform for building and deploying AI apps and agents is getting an update. Announced at this year’s Build conference, Azure AI Foundry (née Azure AI Studio) has new tools to simplify agent development, automate model selection, enhance monitoring, and support on-device AI. It’s all aimed at helping companies scale their generative AI solutions with […]
Salesforce Acquires AI Automation Startup Convergence to Bolster Its Agentforce Platform
Salesforce has announced that it has entered into a definitive agreement to acquire Convergence.ai, a startup building AI automation software. The deal terms were not disclosed, but Salesforce stated that the Convergence “team and technology” would help enhance its Agentforce platform. “The next wave of customer interaction and employee productivity will be driven by highly […]