Tag: Enterprise Cloud

Live Blog: Dreamforce 2026—the Agentic Enterprise Gets Real

AWS Makes Quick’s Desktop App Generally Available

Amazon Web Services has released a new way for enterprise customers to use its Quick AI assistant. On Thursday, the company announced that a desktop version is now generally available, offering another way to use it beyond the browser. This app also gives the AI more context by pulling in work-related information stored on the […]

Salesforce Unveils ‘Trusted Enterprise AI Harness’ to Give AI Agents Business Context

Salesforce built its business on human users, but over the past couple of years, it’s been building for the digital ones. Since launching Agentforce in 2024, the company has invested in helping customers become what it calls “agentic enterprises”—firms where autonomous agents work alongside human employees. On Thursday, Salesforce introduced the latest step in its […]

Zscaler Takes Zero Trust Beyond Human Users to Govern the Rise of AI Agents

As new AI agents accelerate their entry into the workplace, cybersecurity platform Zscaler is extending its Zero Trust Exchange to govern how these autonomous systems connect, access data, and operate across enterprise networks. On Tuesday, the company unveiled three new capabilities—AI Broker, AI Access Graph, and Endpoint AI Security—that together constitute what Zscaler calls the […]

Asana Launches Agentic Work Management Platform, Pitching Itself as the ‘Easy Button’ for AI-Driven Enterprises

Asana has spent over 18 years telling companies how to manage work. Now, it wants to tell them how to manage AI. On Thursday, the company unveiled its Agentic Work Management Platform, a system designed to align humans and agents around the same plan, context, and governance. Asana calls it the “most significant product evolution” […]

CoreWeave Wants Enterprises to Ship Agents First and Fix Them Later

Building reliable AI agents has traditionally meant doing most of the hard work before anyone uses them. Developers run lengthy offline evaluations against labeled datasets, measure performance across quality, accuracy, cost, and style benchmarks, make improvements, and repeat the cycle until the numbers look acceptable. Only then does the agent get deployed to users. CoreWeave […]

Docusign Wants Its AI to Know Your Contracts Better Than You Do

Docusign made its intentions clear two years ago when it pivoted beyond e-signatures into the Intelligent Agreement Management space. Now, it’s ready to show what that actually looks like in an AI agent world. At its Momentum conference on Thursday, the company announced that its AI engine for agreements, Iris, is expanding into agents along […]

‘The Era of the Chatbot Is Over’: Zendesk Makes Its Case for the Autonomous Service Workforce

Zendesk spent years building software to manage customer service tickets. Now, its attention has turned to building an AI workforce that resolves them. It’s a “fundamental reset” of its platform, one where deflection-based bots are replaced by specialized AI agents that operate across all channels. At this year’s Relate conference, Zendesk is unveiling autonomous AI […]

8 in 10 Workers Are Still Doing AI’s Job for It

IN THIS ISSUE: New Workday research reveals that most employees are still spending their days manually bridging broken systems, even as AI adoption spreads. Then, a new Gallup survey finds most Americans don’t want AI data centers in their backyards, putting a number on the public resistance threatening the industry’s $700 billion infrastructure push. The […]

ServiceNow and Nvidia Want to Make Desktop AI Agents Safe Enough for the Enterprise

For years, enterprises have struggled to govern AI where it actually runs, across clouds, tools, and now, increasingly, the desktops where employees do their work. ServiceNow thinks it has an answer, and it’s building the solution with Nvidia. Project Arc is the result: an enterprise desktop agent designed to bring autonomous capabilities seen in tools […]