Archive

Tag: Enterprise Cloud

Apps

SAP Recasts Joule as an Agentic AI Platform Driving Workflow Automation

When SAP launched Joule more than two years ago, its natural language AI copilot, the goal was like with every other bot of its type: to help people be more productive and drive better business outcomes. Integrated into the company’s broader portfolio of apps, Joule addressed basic tasks, such as answering questions, retrieving data, and […]

Apps

Salesforce Opens App-Building to Everyone with Agentforce Vibes AI

Salesforce is telling developers—or anyone who has a software idea—that there’s no excuse for not building an app on its platform. Ahead of Dreamforce, the enterprise tech firm is unveiling Agentforce Vibes, its vibe coding solution. But unlike what’s available through Anthropic’s Claude Code, GitHub Copilot, Vercel, Lovable, or Replit, Salesforce brags that its platform […]

Artificial Intelligence

Microsoft Pitches $19.99 ‘365 Premium’ Plan as AI Alternative to ChatGPT Plus

Are you a ChatGPT Plus user who wishes it had a direct tie-in with your favorite productivity apps? Microsoft offers an alternative called Microsoft 365 Premium, which it hopes will appeal to power users. Aimed at solopreneurs, professionals, and anyone who depends on AI to tackle their productivity tasks, this $19.99 monthly subscription not only […]

Artificial Intelligence

Microsoft Makes Multi-Agent AI More Manageable with New Open Framework

Microsoft is introducing new capabilities to Azure AI Foundry, enabling developers to work more easily with multi-agent systems. The belief is that as organizations become so-called Frontier Firms, teams will need better ways to manage all of the proactive AI agents and ensure they’re working effectively together. Today’s announcements are an effort to address that […]

Apps

Slack Opens Up Conversational Data to Power Smarter AI Agents

Slack aims to help developers leverage the vast amount of conversational data stored on its platform. The goal: Build better, secure, and context-aware AI agents for the enterprise. To achieve this, the Salesforce-owned firm is launching not only a real-time search API, but also a Model Context Protocol server and other new tools. “The future […]

Apps

GitHub Copilot Now Automates Java and .NET App Modernization

GitHub’s AI coding assistant is taking on app modernization, helping developers complete in days what once took far longer. Microsoft is rolling out new capabilities that automate Java and .NET upgrades, as well as convert legacy applications to run on Azure. The update to GitHub Copilot is part of a larger announcement in which Microsoft […]

Apps

Salesforce’s Missionforce Sets Sights on Modernizing National Security with AI Agents

Salesforce Chief Executive Marc Benioff describes artificial intelligence as being a “truly transformational technology with immense potential.” Since launching Agentforce, his company has been looking to infuse AI into every aspect of society. Now, it’s targeting our national security with the introduction of a new offering called Missionforce. Led by Benioff’s Chief of Staff, Salesforce’s […]

Apps

Can Atlassian Build the AI Browser Enterprises Actually Need?

AI agents are breaking free of the cloud and into the browser, a shift that could turn the workplace’s most familiar tool into a critical bridge between employees and bots in the era of the hybrid workforce. To stake its claim in this shift, Atlassian has acquired The Browser Company, the startup behind the AI-powered […]

Apps

Salesforce Sets the Stage for ITSM at Dreamforce

In a few weeks at its annual Dreamforce conference, Salesforce is expected to announce new AI-powered updates to its platform. While its Agentforce service will undoubtedly take center stage, the company will formally launch a new product that puts it further in direct competition with ServiceNow: Agentic IT Service. Talk of Salesforce’s IT service management […]

Artificial Intelligence

Sierra Debuts Voice Sims to Train AI Agents for Chaotic Customer Calls

Before an AI voice agent ever picks up the phone, companies need to know it is well-suited to handling the chaos of a real customer call. To help ensure this happens, Sierra is launching Voice Sims, a new tool that uses AI to train and refine these bots. It acts like a quality assurance system […]