Tag: Agentic Enterprise

Live Blog: Dreamforce 2026—the Agentic Enterprise Gets Real

Salesforce Unveils ‘Trusted Enterprise AI Harness’ to Give AI Agents Business Context

Salesforce built its business on human users, but over the past couple of years, it’s been building for the digital ones. Since launching Agentforce in 2024, the company has invested in helping customers become what it calls “agentic enterprises”—firms where autonomous agents work alongside human employees. On Thursday, Salesforce introduced the latest step in its […]

Botsitting, Botshitting, and the Hours AI Never Gave Back

We’re being bombarded by tech companies hyping the transformation of the workforce, which they contend no longer consists solely of human-to-human collaboration but also of human-to-AI agent collaboration. It’s the era of the agentic enterprise or the proliferation of Frontier Firms—whichever marketing label you prefer. Yet, despite all the pronouncements that AI agents will accelerate […]

Why Unstructured Data Is the Hidden Brake on Enterprise AI

IN THIS ISSUE: Only 27 percent of business leaders say their data, processes, and applications are well-connected enough to support AI—even as 94 percent agree that connected data is essential to making it work. This week’s column examines why unstructured content has become the biggest obstacle to the agentic enterprise, and why solving it is […]

Slack’s GM Predicts Agents Will Soon Outnumber Humans on the Platform

Slack is about to become a place where most of its users don’t need it — at least not in any human sense. The platform has long been where work happens. That’s been the pitch since day one. But spend time with General Manager Rob Seaman and you start to wonder whether the work happening […]

Why Microsoft Is Betting on OpenClaw

IN THIS ISSUE: Microsoft is making its boldest agentic bet yet, building a new team to bring the OpenClaw framework into Microsoft 365 Copilot — a move that could reshape how hundreds of millions of office workers interact with AI. But as enterprises race to deploy AI agents, a quieter crisis is building in the […]

Slackbot Steps Into the AI Spotlight

For more than a decade, Slack has positioned itself as a place where work happens (remember this commercial?). It has become a central part of how teams communicate and collaborate. But one of its most overlooked features—the Slackbot—is now stepping into a much bigger role and becoming what Salesforce describes as the “ultimate teammate.” Slackbot […]

Jentic Is Betting That AI’s Biggest Problem Is Your APIs

The agents are ready. The pipes aren’t. That’s the uncomfortable reality sitting underneath the AI agent boom. Enterprises are racing to deploy AI agents that can book flights, resolve customer complaints, reroute shipments, and connect systems that may have never spoken with each other before. The capability does exist. But the moment an agent takes […]

AI Token Budgets: The New Employee Benefit You Should Be Asking For

In Frank Herbert’s Dune, the axiom is simple: “He who controls the spice controls the universe.” In the AI era, the spice has a name—and it’s tokens. And as the technology continues to proliferate throughout our lives, these atomic units of AI are becoming as embedded in daily life as the dollar is. Every AI […]

Why SAP Is Partnering With the Nonprofit That Helped Build the Open Internet

Enterprise data has a trust problem. As AI agents begin making business decisions autonomously, that problem is about to get very expensive. To solve this, SAP is enlisting the help of the Open Data Institute (ODI), a nonprofit think tank founded by Sir Tim Berners-Lee, the inventor of the World Wide Web, dedicated to advancing […]