Archive
Tag: Agentic Enterprise
Why Unstructured Data Is the Hidden Brake on Enterprise AI
IN THIS ISSUE: Only 27 percent of business leaders say their data, processes, and applications are well-connected enough to support AI—even as 94 percent agree that connected data is essential to making it work. This week’s column examines why unstructured content has become the biggest obstacle to the agentic enterprise, and why solving it is […]
Slack’s GM Predicts Agents Will Soon Outnumber Humans on the Platform
Slack is about to become a place where most of its users don’t need it — at least not in any human sense. The platform has long been where work happens. That’s been the pitch since day one. But spend time with General Manager Rob Seaman and you start to wonder whether the work happening […]
Why Microsoft Is Betting on OpenClaw
IN THIS ISSUE: Microsoft is making its boldest agentic bet yet, building a new team to bring the OpenClaw framework into Microsoft 365 Copilot — a move that could reshape how hundreds of millions of office workers interact with AI. But as enterprises race to deploy AI agents, a quieter crisis is building in the […]
Slackbot Steps Into the AI Spotlight
For more than a decade, Slack has positioned itself as a place where work happens (remember this commercial?). It has become a central part of how teams communicate and collaborate. But one of its most overlooked features—the Slackbot—is now stepping into a much bigger role and becoming what Salesforce describes as the “ultimate teammate.” Slackbot […]
Jentic Is Betting That AI’s Biggest Problem Is Your APIs
The agents are ready. The pipes aren’t. That’s the uncomfortable reality sitting underneath the AI agent boom. Enterprises are racing to deploy AI agents that can book flights, resolve customer complaints, reroute shipments, and connect systems that may have never spoken with each other before. The capability does exist. But the moment an agent takes […]
AI Token Budgets: The New Employee Benefit You Should Be Asking For
In Frank Herbert’s Dune, the axiom is simple: “He who controls the spice controls the universe.” In the AI era, the spice has a name—and it’s tokens. And as the technology continues to proliferate throughout our lives, these atomic units of AI are becoming as embedded in daily life as the dollar is. Every AI […]
Why SAP Is Partnering With the Nonprofit That Helped Build the Open Internet
Enterprise data has a trust problem. As AI agents begin making business decisions autonomously, that problem is about to get very expensive. To solve this, SAP is enlisting the help of the Open Data Institute (ODI), a nonprofit think tank founded by Sir Tim Berners-Lee, the inventor of the World Wide Web, dedicated to advancing […]
ServiceNow Puts AI in the Driver’s Seat With Autonomous Workforce and EmployeeWorks
The time for piloting AI in the enterprise is over. Businesses now “need AI that gets work done.” That’s the message from ServiceNow President and Chief Product and Operating Officer Amit Zavery, who says companies are demanding measurable gains in productivity and ROI at scale. In response, ServiceNow is announcing its Autonomous Workforce—AI specialists capable […]
Developers Can Now Tap Slack’s Real-Time Data With RTS API and MCP Server
Developers looking to ground their AI agents in live workplace data can now tap Slack’s real-time search (RTS) API and its Model Context Protocol (MCP) server. Months after being announced, the two developer tools are now generally available. When incorporated, agents can leverage project conversations, team knowledge, business decisions, and other Slack data to inform […]
Glean Assistant Evolves to Give Every Employee a Proactive AI Coworker
Glean is transforming what a personal AI coworker can do in the enterprise. Less than three months after its last update, the company is rolling out what it calls a “generational step-change” to its Glean Assistant, giving employees a proactive partner that doesn’t just surface insights—it anticipates tasks, organizes work, and executes actions across the […]