Archive
Tag: Agentic Enterprise
ServiceNow Extends AI Control Tower to Microsoft Tools in Bid to Become AI Traffic Controller
ServiceNow is strengthening its long-running partnership with Microsoft with a fresh wave of integrations. The company’s AI Control Tower will now connect directly with Microsoft’s AI Foundry and Copilot Studio. ServiceNow is also bringing its AI Experience and Now Assist tools into Microsoft’s productivity apps. And for developers, ServiceNow’s Build Agent communicates with GitHub Copilot. […]
Microsoft Launches Agent 365, a Control Plane to Manage and Govern AI Workers at Scale
Microsoft is unveiling a new platform called Agent 365 that will integrate identity and governance into all AI agents, eliminating the need for it to be done as an afterthought. It extends the infrastructure IT departments use to manage employee access to agents. The first agent powered by this product is Microsoft’s new Sales Development […]
Microsoft Adds Entra Agent ID to Agent 365 and Expands Entra with AI Security Copilot and Network Protections
As Microsoft continues to guide companies towards becoming Frontier Firms, it is ramping up security innovations. Anticipating the growing role of AI agents in the enterprise, the company is updating Entra, its identity and access management solution. Entra’s Agent ID is now a central component of Microsoft’s new Agent 365 platform, and the software maker […]
68% of Companies Use AI, but Frontier Firms Are Driving Real Enterprise Impact
Seven months ago, Microsoft introduced the concept of the Frontier Firm, arguing that AI would fundamentally reshape the enterprise. Its research predicted that within two to five years, most companies would be well on their way to becoming AI-native. Now, a new Microsoft-commissioned study by IDC offers an early look at that trajectory—and how closely […]
Salesforce Buys Spindle AI to Strengthen Accountability Across Agentforce 360
Stop me if you’ve heard this before: Salesforce is buying an(other) AI startup. The enterprise tech giant announced on Friday that it has signed a definitive agreement to acquire Spindle AI, an agentic analytics startup. Financial deals weren’t disclosed, but Salesforce reveals that it plans to integrate Spindle’s technology to bolster the “Agent Observability and […]
Salesforce ‘Reimagines’ Itself in Slack
Salesforce is using this year’s Dreamforce conference to unveil a sweeping transformation: It’s rebuilding itself around Slack, turning the team communication app into the front door for its AI-driven vision of the “agentic enterprise.” Some of the bold steps Salesforce is taking to make this reality include natively embedding some of its CRM apps into […]
Salesforce’s Agentforce 360 Aims to Help Companies Escape ‘AI Pilot Purgatory’
Welcome to the era of the agentic enterprise. At this year’s Dreamforce event, Salesforce is unveiling Agentforce 360, a major upgrade to its agentic development platform. The company says it brings together humans, AI agents, apps, and data to help organizations forge stronger connections with customers, employees, and suppliers. “What we want to see is […]
Salesforce’s Benioff Pushes the Agentic Enterprise, But Questions Loom Over Agentforce’s Impact
Marc Benioff is set to detail his bold vision on how he sees AI further transforming organizations—hopefully, he won’t have to scramble to rewrite it. At this year’s Dreamforce, Salesforce’s chief executive will introduce his definition of the “agentic enterprise,” a future in which humans and AI agents form a collaborative ecosystem inside organizations. “In […]