Archive

Tag: Agentic Enterprise

Artificial Intelligence

Okta Moves to Rein In Shadow AI Agents Inside the Enterprise

Okta is moving to provide enterprise IT teams with clearer visibility into the AI agents operating within their organizations—especially those not officially approved. With its new Agent Discovery capability inside its Identity Security Posture Management (ISPM) offering, the company aims to shed light on so-called shadow AI, flagging emerging risks before they escalate, and help […]

Artificial Intelligence

Salesforce Tracks OpenClaw, Seeing Lessons for AI Agents

Salesforce is paying close attention to the development of OpenClaw, betting that technology enabling AI agents to operate computers autonomously could fundamentally change how enterprise software is used, automated, and scaled. The company believes these sophisticated bots can add significant value, but warns that it’s critical to harness this power correctly and ensure the right […]

Apps

Salesforce Brings Slack and Agentforce Into Claude to Let AI Work Where Users Already Are

Salesforce and Anthropic are back with new integrations that make it easier for enterprise workers to use their preferred AI tools on the job. Today’s announcements build on a longstanding partnership between the two tech firms, dating back to 2024. Teams can now use Slack’s Model Context Protocol (MCP) App directly in Claude, transforming the […]

Apps

Slack’s New AI Slackbot Is Less About Chat and More About Running the Workplace

Slack bills itself as “where work happens.” Lately, the Salesforce-owned company has been working hard to make that slogan more literal, rolling out features designed not just to speed up how work gets done, but also to keep workers in the app for longer periods. On Tuesday, Slack reinforced that positioning with the general availability […]

Artificial Intelligence

Glean Debuts Enterprise Autonomous Agents Built on Deep Organizational Context

Glean is expanding its agentic portfolio with autonomous agents it claims are the first built specifically for the enterprise. These bots leverage organizational context to make decisions, adjust their decisions as circumstances change, and function within established governance rules. The startup asserts they’re designed to support employees rather than replace them. “Most ‘agents’ in the […]

Artificial Intelligence

AI Agent Ambition vs. Reality: Enterprises Expect Mass 2027 Deployment, But ‘Sprawl’ and Skills Gaps Keep 97% From Scaling

If 2025 feels like the year AI agents finally arrived, 2027 may make it look tame by comparison, with analysts projecting an outright surge in enterprise-grade bots. But for now, even as companies adopt these digital workers, their ambitions far outpace their execution; 97 percent have yet to figure out how to scale agents across […]

Apps

Salesforce Launches New Agentforce Observability Tools to Solve the AI Black Box

Salesforce is introducing new tools in its Agentforce 360 platform to provide greater transparency, giving enterprises clearer insight into how AI agents behave. The goal: crack open the proverbial black box that has slowed AI adoption and undermined trust. As organizations push to build truly agentic enterprises, the ability to observe and understand these bots […]

Artificial Intelligence

ServiceNow Extends AI Control Tower to Microsoft Tools in Bid to Become AI Traffic Controller

ServiceNow is strengthening its long-running partnership with Microsoft with a fresh wave of integrations. The company’s AI Control Tower will now connect directly with Microsoft’s AI Foundry and Copilot Studio. ServiceNow is also bringing its AI Experience and Now Assist tools into Microsoft’s productivity apps. And for developers, ServiceNow’s Build Agent communicates with GitHub Copilot. […]

Apps

Microsoft Launches Agent 365, a Control Plane to Manage and Govern AI Workers at Scale

Microsoft is unveiling a new platform called Agent 365 that will integrate identity and governance into all AI agents, eliminating the need for it to be done as an afterthought. It extends the infrastructure IT departments use to manage employee access to agents. The first agent powered by this product is Microsoft’s new Sales Development […]

Artificial Intelligence

Microsoft Adds Entra Agent ID to Agent 365 and Expands Entra with AI Security Copilot and Network Protections

As Microsoft continues to guide companies towards becoming Frontier Firms, it is ramping up security innovations. Anticipating the growing role of AI agents in the enterprise, the company is updating Entra, its identity and access management solution. Entra’s Agent ID is now a central component of Microsoft’s new Agent 365 platform, and the software maker […]