Author
Ken Yeung
Square Banks on Developer Platform to Woo Larger Sellers in March Upmarket
“The journey is one of peaks and valleys,” Carl Perry remarked, describing in a cautiously optimistic tone the progress made with the developer program he manages at Square. For more than six years, the commerce company has gradually opened more of itself up to third-party developers in a bid to bring its experience to more […]
HiHello Tackles the Professional Networking Problem: What to Do With All Those Business Cards?
Recently, I’ve begun doing a bit of KonMari’ing in my home, and eventually it led me to several boxes unnecessarily taking up space. In them were hundreds of business cards that had accrued over the years. Parsing through them, filtering out outdated cards, and trying to remember where I met people, I wished for a […]
Facebook Touts Privacy Future, But Critics Question Sincerity
“Today we are going to talk about building a privacy-focused social platform,” said Mark Zuckerberg as he began his keynote address at this year’s F8 developer conference. Facebook’s soon-to-be 35-year old chief executive took the stage to introduce the world to what he hoped his creation could become, one that pressured its users to be […]
Mark Zuckerberg To Make Case To Developers That Privacy Is A Good Thing
On a May morning, Mark Zuckerberg, weeks after an intense grilling by members of Congress, made what would be his first public address, telling a room full of developers: We have real challenges to address, but we have to keep [our optimism for the future] as well. And what I’ve learned this year is that […]
‘Lifescale:’ The Movement Aimed at Freeing Us From Digital Distractions and Reigniting Our Creativity
Sitting down to write this article, I’m immediately distracted by an explosive opinion piece that has crossed my desk, requiring me to tweet excerpts to my followers. I’m also uneasy about the music coming from my Sonos speaker, so I’m on my phone searching for the right genre so I can concentrate. And as soon […]
As AI Dominates More of Our Lives, How Design Can Mitigate Unethical Behavior
Last April, former President Barack Obama released a video warning us not to believe everything we see and hear on the internet, at least many thought it was from the ex-president. In actuality, it was produced by actor and director Jordan Peele using artificial intelligence (AI) and highlighted deepfakes. There are many examples of how […]
Google Summons the Power of YouTube and the Cloud in Bid to Shake up Gaming
At this year’s Game Developers Conference, Google introduced its game-streaming service called Stadia touted as an industry wake-up call and aiming not only at incumbents Sony, Nintendo, and Microsoft but going after Amazon and its subsidiary Twitch. Perplexing name-aside, Stadia’s appeal may be its lack of hardware — Google is drawing from not only its […]
The Secret to Innovation Rests With Knowing Thy Customers
As brands continue their quest to leverage the latest shiny object tech affords them, the question remains how adept companies are in really knowing how to best reach their customers. It turns out that less than half of all businesses are really mapping out their customer’s journey and understanding how to connect with them, but […]
LinkedIn Takes On YouTube, Facebook With Live Video Service
If you looked at the video space earlier than 2017, LinkedIn would not have been associated with it. The Microsoft-owned professional social network hadn’t dipped its toes into the media, essentially surrendering opportunities to the likes of Facebook, Twitter, and of course, YouTube. Fast-forward to today and LinkedIn is rolling out its latest feature that […]
Facebook Going to Facebook
In the Aaron Sorkin-created show “The West Wing”, there’s an episode in which fictional President Jed Bartlet (played by Martin Sheen) argues with his Chief-of-Staff Leo McGarry (the late-John Spencer) about stances on political issues — the latter wished Bartlet would be more aggressive about his positions. Ultimately they reach the conclusion that it’s time […]