Author
Ken Yeung
LinkedIn’s Verification Take Is Big on Credibility Over Features
What does it mean to have a verified profile? For many, it’s been viewed as a status symbol, something the majority of users don’t have, and grants a measure of legitimacy and authenticity. Twitter, Facebook and Instagram have long been the biggest social media companies to offer these fabled “blue checkmarks,” but not anymore. There’s […]
Welcome to the New TheLetterTwo.com
Five years ago, I wrote a similar post to what you’re about to read regarding what you’ll see on thelettertwo.com. When I started writing more than 15 years ago, my blog was separate from my website. It was initially hosted on Blogger and rather than residing on thelettertwo.com, I opted for the subdomain blog.thelettertwo.com. In […]
‘Like, Comment, Subscribe’ Details YouTube’s Existential Struggles, Creator Frustrations
Many books have been written about tech’s biggest platforms. From Hatching Twitter to How to Turn Down a Billion Dollars, Elon Musk, Super Pumped, No Filter, and An Ugly Truth, deep reporting provides readers with an inside look into the influence of these firms. But one platform largely remained ignored by book authors, until now: […]
Tech 2021: Web3, Ransomware Attacks, Facebook and Apple Woes
With the dawn of a new year approaching, let’s look back at what’s changed in the world of tech over the past 12 months. In my role as the Senior Editor for Technology and Science at Flipboard, I’m always paying attention to emerging story trends impacting the industry. Since 2018, I’ve analyzed the headlines to […]
Google Challenges Amazon’s Product Search Dominance With New Shopping Graph
Amid all the flurry of news Google announced at its 2021 I/O developer conference, one thing stood out to me: the launch of the Shopping Graph. The announcement may not be as glamorous as, say, Android 12, but its importance isn’t to be ignored. While Google is putting forth the full power of its search […]
Square’s Online Store Opens up to Large Sellers With New Developer Tools
Square’s efforts to attract large sellers to its platform are gaining traction based on its latest quarterly earnings report. The company says that its mid-market sellers grew by 43 percent annually, twice its total Gross Payment Volume (GPV) growth. To further that momentum, Square is launching a developer API giving these merchants access to not […]
Qualcomm Writes 5G’s Next Chapter With New Chips, Previews Key CES Theme
Like the “chicken-and-egg” metaphor, many are wondering when 5G will start to take off. Carriers such as T-Mobile, Verizon, Sprint and AT&T have added support to their respective networks but there are few phones currently 5G-enabled. And for those who can take advantage of the new speed, there are caveats—it’s anything but a perfect system […]
Introducing Filed
I’m a news junkie—I admit it—and spend countless hours at work, on my commute to and from, and even during my personal time scouring the internet looking for what’s going on in the world. Whether it’s tech-related, business, political, world, sports, or entertainment, I yearn to consume that knowledge. And I’m obsessed with sharing the […]
Facebook’s VR (Dys)topia
As I watched Facebook unveil the latest developments in virtual reality at last month’s Oculus Connect developer conference, there were two things going through my mind. First, there’s excitement in hearing about the latest game titles that’ll be available with Oculus VR, but it’s the second that has me the most concerned: the VR incarnation […]
Zendesk’s New Developer Platform Lets Brands Incorporate Customer Chat Support Into Apps
“If you don’t reach them on channels where they communicate, you’ll lose them,” Zendesk CEO Mikkel Svane told me in an interview three years ago. It was at that time when the company head detailed how the customer service and support landscape was changing. “You have to embrace all the platforms, but you have to […]