Archive
Tag: Enterprise AI
Salesforce Extends Agentforce to HR, So Employees Can Skip the HR Shuffle
A staggering 86 percent of chief human resource officers (CHRO) say digital labor will soon be essential to their roles, according to a new Salesforce study. To support this, the company is launching a variation of its Agentforce platform specifically tailored to the human resource industry. Agentforce for HR Service, as it’s called, plugs directly […]
Zapier Enters AI Orchestration Market With Enterprise-Ready Platform Connecting 8,000 Apps
Zapier, long known for workflow automation, is stepping into the AI orchestration arena with a new platform that helps startups and enterprises integrate, automate, and scale AI across thousands of apps. The company has hyped up its offering, describing it as the “most-connected” of its kind. Customers using the AI orchestration platform will have two […]
Dropbox Dash Gets Smarter with Multimedia Search and AI That Moves Work Forward
Dropbox is rolling out an update to Dropbox Dash, its AI-powered search and knowledge management tool. The enhanced version now supports advanced search across multimedia files and can also generate content to help move work forward. It also includes deeper integrations with third-party productivity apps. “Knowledge workers waste more than a month a year just […]
HubSpot Buys Dashworks to Power Up Breeze’s Search and Content Tools
HubSpot is expanding its AI capabilities with the acquisition of Dashworks, a startup known for its AI-powered search and knowledge management tools. Financial terms were not disclosed, but the Dashworks team will be integrated to bolster HubSpot’s Breeze offering, specifically in areas such as search and content gathering. “What’s impressive about Dashworks is its simplicity—ask […]
ServiceNow Expands Its AI Ambitions With New Apriel Small Language Models
ServiceNow, the enterprise automation platform, has released a family of small language models called Apriel, available in two variants: a 5B base model and an instruct-tuned version. The company lists that they are designed to handle general-purpose tasks, from answering questions and retrieving information, to content generation, code assistance, reasoning, and creative writing. Both models […]
Docusign’s IAM Platform Gets Smarter with Purpose-Built AI Contract Agents
Artificial intelligence agents are coming to the Docusign Intelligent Agreement Management (IAM) platform. Later this year, the company will roll out purpose-built bots designed to streamline contract workflows and flag risks in real-time. These agents will help organizations expedite their review process and alleviate administrative bottlenecks. Along with the contact agents, Docusign is rolling out […]
Salesforce Supercharges Tableau With ‘Agentic Analytics’ to Deliver Smarter BI
Salesforce is adding a bit of agentic magic to Tableau. The company announced it’s bringing agentic analytics to the data visualization software through a new offering called Tableau Next. It’s all about helping executives get faster, sharper intelligence to drive decisions. The tool leverages AI to analyze a company’s data better and provide actionable insights […]
4 Steps to Building Smarter AI Agents
IN THIS ISSUE: Dive into Salesforce’s new framework for CIOs, offering advice on how their organizations can effectively harness the power of AI agents. Explore the four steps necessary to develop mature, intelligent, effective bots, and discover how companies can align their AI strategies with business goals. Plus, catch up on the latest from Google […]
Google’s Customer Engagement Suite Gets Human-Like AI Agents with Voice, Emotion, and Video Support
Google is rolling out an update to its Customer Engagement Suite. The latest release enhances its Conversational Agent product with new features designed to help organizations build more interactive and personalized AI-powered call center experiences. Specifically, it has human-like voice comprehension and improved emotional intelligence, allowing the bots to adapt better to conversations in real-time. […]
Atlassian Bundles Rovo AI With Premium Plans, Launches No-Code Rovo Studio for Custom AI and Automation
Six months after launching its Rovo AI platform to the public—initially as a paid add-on—Atlassian is now offering it free as part of its Premium and Enterprise subscriptions. The company plans to extend this to Standard customers sometime in the future. “We believe that unlocking the limitless potential of your own knowledge is fundamental, not […]