Archive
Tag: Enterprise AI
Inside ServiceNow University’s Big Idea: Reskilling Through Play, Not Pressure
ServiceNow has evolved into a mission-critical platform that’s now deeply integrated into the daily operations of most enterprises. In 2023, the company claimed that 85 percent of Fortune 500 companies were customers. Now, as adoption accelerates, there’s a growing need for skilled experts who can design, implement, and maintain ServiceNow environments. It’s essentially why the […]
Microsoft Adds Model Tuning to M365 Copilot to Build Domain-Specific AI
Microsoft is adding a new feature to its Microsoft 365 (M365) Copilot assistant that transforms it into a domain expert. Announced at Microsoft Build 2025, the feature is called Copilot Tuning and is a low-code service allowing developers to train models on an organization’s own data without needing the assistance of data scientists. Imagine a […]
Microsoft Opens Teams to Smarter AI Agents With A2A Protocol and New Developer Tools
Microsoft is opening the door to more intelligent, autonomous AI agents in Teams. At its 2025 Build conference, the company announced a new developer toolkit that will make it easier to build and deploy agents directly within meetings on the platform, for both private and group use. The update includes support for Google’s Agent2Agent (A2A) […]
The New GitHub Copilot Agent Doesn’t Just Help You Code—it Codes for You
GitHub’s coding assistant has leveled up, shifting from an in-editor assistant to an autonomous agent capable of implementing tasks or issues. This is an escalation in the vibe coming space and takes place four years after GitHub Copilot was first introduced. Internally dubbed Project Padawan, the new GitHub Copilot coding agent brings deeper integration of […]
Microsoft Brings Grok 3, Local AI, and Multi-Agent Tools to Azure AI Foundry
Microsoft’s platform for building and deploying AI apps and agents is getting an update. Announced at this year’s Build conference, Azure AI Foundry (née Azure AI Studio) has new tools to simplify agent development, automate model selection, enhance monitoring, and support on-device AI. It’s all aimed at helping companies scale their generative AI solutions with […]
Salesforce Acquires AI Automation Startup Convergence to Bolster Its Agentforce Platform
Salesforce has announced that it has entered into a definitive agreement to acquire Convergence.ai, a startup building AI automation software. The deal terms were not disclosed, but Salesforce stated that the Convergence “team and technology” would help enhance its Agentforce platform. “The next wave of customer interaction and employee productivity will be driven by highly […]
You.com Launches ARI Enterprise, an AI Research Agent for Financial Analysts and Consultants
In February, the enterprise AI platform You.com introduced its Advanced Research and Insights (ARI) agent, designed to perform deep research and act as a personal AI consultant. Now, just three months later, the company is rolling out ARI Enterprise, a new version designed specifically for consultants, financial analysts, and researchers. And according to You.com, it […]
Twilio Plugs Into Microsoft to Deliver the ‘Last Mile’ of Enterprise AI Conversations
Twilio and Microsoft have entered into a multi-year partnership to accelerate the use of conversational AI in enterprise customer communication. Announced at Twilio’s SIGNAL conference, the tie-up will let developers build AI-powered tools and applications on top of Twilio’s newly refreshed customer engagement platform and Microsoft’s Azure AI Foundry. In addition, Twilio introduced a range […]
ServiceNow Debuts AI Control Tower to Manage the Chaos of Enterprise AI Agents
“If you look at the AI platform for business transformation, ServiceNow has formed itself as the control tower for AI transformation across all other platforms in the enterprise,” Bill McDermott, ServiceNow’s chief executive, told CNBC in December. “What’s really happening…is [that] work is not happening in a single department. Work goes across every function in […]
Generative AI Becomes Top IT Priority in 2025—and Is Getting a Seat in the C-Suite: AWS
Generative AI is everywhere, but that doesn’t mean workers are ready for it. While tech providers promise their solutions lead to task automation, better creativity, and faster decisions, a new Amazon Web Services (AWS) study identifies a major obstacle: Companies still lack the skilled talent needed to put these tools to work. Workers without the […]