Archive
Tag: Enterprise AI Adoption
Vibe Coding Is Here to Stay, but Human Oversight Remains Critical
The tech industry embraced vibe coding in 2025, as software development became one example of how artificial intelligence can disrupt professions. Instead of traditional line-by-line hand coding, developers can now instruct a bot to code an application through an intent-driven prompt. Vibe coding startups like Lovable have attracted tremendous investor interest, reaching unicorn status in […]
Slack’s New AI Slackbot Is Less About Chat and More About Running the Workplace
Slack bills itself as “where work happens.” Lately, the Salesforce-owned company has been working hard to make that slogan more literal, rolling out features designed not just to speed up how work gets done, but also to keep workers in the app for longer periods. On Tuesday, Slack reinforced that positioning with the general availability […]
AI Agent Ambition vs. Reality: Enterprises Expect Mass 2027 Deployment, But ‘Sprawl’ and Skills Gaps Keep 97% From Scaling
If 2025 feels like the year AI agents finally arrived, 2027 may make it look tame by comparison, with analysts projecting an outright surge in enterprise-grade bots. But for now, even as companies adopt these digital workers, their ambitions far outpace their execution; 97 percent have yet to figure out how to scale agents across […]
Salesforce Launches New Agentforce Observability Tools to Solve the AI Black Box
Salesforce is introducing new tools in its Agentforce 360 platform to provide greater transparency, giving enterprises clearer insight into how AI agents behave. The goal: crack open the proverbial black box that has slowed AI adoption and undermined trust. As organizations push to build truly agentic enterprises, the ability to observe and understand these bots […]
68% of Companies Use AI, but Frontier Firms Are Driving Real Enterprise Impact
Seven months ago, Microsoft introduced the concept of the Frontier Firm, arguing that AI would fundamentally reshape the enterprise. Its research predicted that within two to five years, most companies would be well on their way to becoming AI-native. Now, a new Microsoft-commissioned study by IDC offers an early look at that trajectory—and how closely […]
SAP Challenges Value of ‘Best-of-Breed’ Apps in Enterprise AI
When executive Muhammad Alam stepped onto the Fountainbleau theatre stage in Las Vegas earlier this month to give his opening keynote talk at SAP Connect, I half-expected to witness a spectacle. After all, I’m at a tech conference where AI dominates the agenda, so why wouldn’t there be a flashy performance, brimming with pagentry, to […]
Adobe AI Foundry Builds Custom Generative Models for Brands
Adobe is launching a new service called the Adobe AI Foundry, designed to help businesses build their own custom generative AI models. Much like Intel’s chip foundry, Adobe’s version aims to do the same for AI, offering companies a framework to design and train models on their own data. These LLMs will be built on […]
Most Companies Still Aren’t Ready for AI, But Leaders Are Starting to Capture Value
The number of companies truly ready for AI may have plateaued, with just 13 percent saying they’re prepared to operationalize the technology. That’s according to Cisco’s third annual AI Readiness Index, released earlier this month. While the topline number hasn’t shifted year over year, the context has. Cisco says the so-called “Pacesetters”—a small but disciplined […]
With Agentforce IT Service, Salesforce Redefines ITSM Around AI Agents and Employee Experience
Salesforce has delivered on its promise with the launch of an AI-powered IT service tool that lets companies deploy agents to automate incidents, handle service requests, and manage tickets directly through Slack. Agentforce IT Service, as it’s called, is built to eliminate the more than 350 hours employees spend annually solving common and complex IT […]
Salesforce’s Agentforce 360 Aims to Help Companies Escape ‘AI Pilot Purgatory’
Welcome to the era of the agentic enterprise. At this year’s Dreamforce event, Salesforce is unveiling Agentforce 360, a major upgrade to its agentic development platform. The company says it brings together humans, AI agents, apps, and data to help organizations forge stronger connections with customers, employees, and suppliers. “What we want to see is […]