Archive
Tag: AI Business
Zendesk Acquires HyperArc to Build AI-Powered Customer Intelligence
Zendesk announced on Monday that it has acquired HyperArc, a startup building an AI-first business intelligence platform capable of learning from teams. Financial terms of the deal were not disclosed, but Zendesk says it plans to bolster its analytics capabilities with HyperArc’s HyperGraph engine and real-time generative AI-powered insights. “GenAI is transforming analytics, making it […]
Ai2 Brings OLMo, Molmo, and Tülu AI Models to Enterprise Teams with Cirrascale Deal
Non-profit AI lab Ai2 is partnering with infrastructure platform provider Cirrascale in a move to commercialize its open-source models. OLMo 2, Molmo, and Tülu 3 can now be run via API on Cirrascale’s Inference Platform, enabling companies to avoid the need to deploy the models themselves and the associated costs of in-house systems or expertise. […]
Daily AI Users at Work Report Higher Productivity and Job Satisfaction, Says Slack
Marc Benioff’s vision of a digital labor force is no longer hypothetical—it’s starting to take shape. Days after his company, Salesforce, launched its fourth-generation agentic development platform capable of scaling AI agents across business use cases, its subsidiary Slack released its latest Workforce Index report, which shows AI gaining acceptance among workers. According to the […]
Okta’s New Protocol Tackles the Security Blind Spot of AI Agents in the Enterprise
Identity and security platform Okta is introducing a new protocol designed to protect organizations as they transition to an agentic future. Cross App Access is created to minimize security risks as teams leverage these autonomous bots for work. The company claims it’ll remove the need for repetitive authorization consent screens and make agents more secure […]
Inside AWS’s Global Accelerator for the Generative AI Era
Last December, I sat inside the theatre at the Venetian Hotel and Casino in Las Vegas, the home of world-famous magician Shin Lim. Only, I’m not there to see a sleight-of-hand spectacle—I’m there to watch the inaugural “Unicorn Tank,” a startup pitch competition put on by Amazon Web Services (AWS) held during its re:Invent conference. […]
From Sunday Scaries to Late-Night Meetings: Microsoft Confirms the Workday Has No Off Switch
The traditional 9-to-5 workday is rapidly unraveling, replaced by what Microsoft calls the “infinite workday,” a nonstop cycle that begins even before we’re out of bed and stretches late into the night and also into the weekends. The line between work and life has all but disappeared. Microsoft argues that without meaningful change, this trend […]
AI Isn’t Taking Jobs—It’s Making Workers More Valuable
IN THIS ISSUE: Unpack the AI jobs paradox—why AI isn’t replacing workers en masse (yet), but is already reshaping the workforce in profound ways. PwC’s AI jobs barometer reveals who’s thriving, who’s at risk, and why upskilling is urgent. Plus, explore Salesforce’s latest power move to lock down Slack data and what it means for […]
The New Side Hustle for Graduate Students: Training AI
Handshake, the college career network, has launched a networking service to connect students with top AI research labs. The aim is to create opportunities for “highly educated, highly skilled people” to monetize their expertise while helping companies validate models and assisting in advancing frontier knowledge. “Handshake AI is the most ambitious chapter in the company’s […]
HubSpot Connects Its CRM With ChatGPT to Deliver Smarter Customer Insights
HubSpot is bringing more artificial intelligence into its CRM platform through a new integration with OpenAI. The company has introduced a “deep research connector” with ChatGPT, enabling small and medium-sized businesses to perform advanced analysis and generate deeper insights using their customer data and context. “We’re building tools that help businesses lead through the AI […]
Salesforce Snaps Up Moonhub Team as AI Hiring Arms Race Escalates
Barely a week has passed since its last acquisition, and Salesforce is already adding another startup to its roster. This time, the enterprise tech firm is picking up the team behind Moonhub, an AI-powered recruiting platform. But the deal appears modest as only some of the startup’s employees are reportedly joining Salesforce, and Moonhub itself […]