Archive
Tag: AI Business
Why ServiceNow Named Its Lightweight AI Models ‘Apriel’
When ServiceNow first released its Apriel family of small language models, I was curious about the origin of the name. I initially guessed it might be a twist on the word “April,” perhaps rooted in the Latin word aperire, meaning “to open.” But the company didn’t offer an official explanation at the time. So at […]
Balancing Act: Klarna, AI, and the Future of Work
IN THIS ISSUE: Klarna’s bold AI experiment—cutting headcount and leaning heavily on AI—offers a cautionary tale for companies racing to automate. But does this course correction signal trouble for the AI-first future, or simply reflect growing pains on the road to transformation? Plus, why are tech companies eager to help Saudi Arabia build an AI […]
You.com Launches ARI Enterprise, an AI Research Agent for Financial Analysts and Consultants
In February, the enterprise AI platform You.com introduced its Advanced Research and Insights (ARI) agent, designed to perform deep research and act as a personal AI consultant. Now, just three months later, the company is rolling out ARI Enterprise, a new version designed specifically for consultants, financial analysts, and researchers. And according to You.com, it […]
New Open-Source Tool Checks How Well AI Models Code for Accessibility
Is the AI model powering your favorite vibecoding app actually usable by everyone, or just a privileged few? A new open-source offering from the Global Accessibility Awareness Day (GAAD) Foundation and ServiceNow aims to help developers assess how effectively coding-focused large language models (LLMs) generate accessible code. Called the AI Model Accessibility Checker (AIMAC), it […]
Twilio Plugs Into Microsoft to Deliver the ‘Last Mile’ of Enterprise AI Conversations
Twilio and Microsoft have entered into a multi-year partnership to accelerate the use of conversational AI in enterprise customer communication. Announced at Twilio’s SIGNAL conference, the tie-up will let developers build AI-powered tools and applications on top of Twilio’s newly refreshed customer engagement platform and Microsoft’s Azure AI Foundry. In addition, Twilio introduced a range […]
Betaworks Bets AI’s Real Value Will Be Won at the Interface
Betaworks thinks the next big opportunity for AI lies in applications, thanks to the groundwork laid by the flood of investment in AI models and infrastructure. To capitalize on this thesis, the venture firm has hosted AI “camps”—theme-based accelerator cohorts supporting early-stage startups—to look for the next AI app unicorn. On Tuesday, it announced the […]
Cloudflare’s New MCP Remote Servers Let AI Agents Handle User Requests and System Operations
MCP clients like Cursor, Windsurf, and Claude can now connect directly with Cloudflare’s infrastructure, enabling account automation, information processing, and more. This is thanks to the launch of Cloudflare’s remote Model Context Protocol (MCP) server suite. The company has initially made public 13 such offerings, each one providing a specific service that can be provided […]
HubSpot Builds AI-Friendly Backend, Connecting Tools Like Claude and Cursor to CRM Data
HubSpot has opened up a Model Context Protocol (MCP) server in public beta, enabling developers to tie their AI apps with CRM data. The company states that this offering is an NPM package and is “intended” for developers, technical teams, and companies that want to build custom apps or integrations leveraging large language models (LLMs). […]
ServiceNow Debuts AI Control Tower to Manage the Chaos of Enterprise AI Agents
“If you look at the AI platform for business transformation, ServiceNow has formed itself as the control tower for AI transformation across all other platforms in the enterprise,” Bill McDermott, ServiceNow’s chief executive, told CNBC in December. “What’s really happening…is [that] work is not happening in a single department. Work goes across every function in […]
Generative AI Becomes Top IT Priority in 2025—and Is Getting a Seat in the C-Suite: AWS
Generative AI is everywhere, but that doesn’t mean workers are ready for it. While tech providers promise their solutions lead to task automation, better creativity, and faster decisions, a new Amazon Web Services (AWS) study identifies a major obstacle: Companies still lack the skilled talent needed to put these tools to work. Workers without the […]