Archive
Tag: AI Business
Salesforce Unveils ‘Trusted Enterprise AI Harness’ to Give AI Agents Business Context
Salesforce built its business on human users, but over the past couple of years, it’s been building for the digital ones. Since launching Agentforce in 2024, the company has invested in helping customers become what it calls “agentic enterprises”—firms where autonomous agents work alongside human employees. On Thursday, Salesforce introduced the latest step in its […]
Botsitting, Botshitting, and the Hours AI Never Gave Back
We’re being bombarded by tech companies hyping the transformation of the workforce, which they contend no longer consists solely of human-to-human collaboration but also of human-to-AI agent collaboration. It’s the era of the agentic enterprise or the proliferation of Frontier Firms—whichever marketing label you prefer. Yet, despite all the pronouncements that AI agents will accelerate […]
Lattice Acquires Pando in Its Latest AI-Native Bet
Lattice announced this week that it has acquired the career development startup and one-time rival Pando, making its second acquisition this year as the HR software industry consolidates talent tools around AI. Pando founder and chief executive Barbra Gago is joining Lattice as chief marketing and strategy officer. However, financial terms were not disclosed, nor […]
Travelers Trust AI. The Sites It Recommends Aren’t Ready.
When Jesse Middleton, a venture capitalist at Flybridge Capital, was looking to arrange travel from New York City to Cancun to attend a wedding, he didn’t scour Expedia, Travelocity, Kayak, or even individual airline websites—at least not on his own. Rather, it was handled by an AI agent. He wrote on LinkedIn that it searched […]
Adobe’s AI Collaborators Turn Outside AI Agents Into Governed Workfront Teammates
At the Adobe Summit last April, the company announced the Workflow Optimization Agent designed to automate “intelligent, connected actions” across workflows. Four months later, the agent—since rebranded as AI Collaborator—is now generally available. Through Adobe Workfront, the company’s work management application, users can delegate work to these virtual teammates similarly to how they might with […]
Zscaler Takes Zero Trust Beyond Human Users to Govern the Rise of AI Agents
As new AI agents accelerate their entry into the workplace, cybersecurity platform Zscaler is extending its Zero Trust Exchange to govern how these autonomous systems connect, access data, and operate across enterprise networks. On Tuesday, the company unveiled three new capabilities—AI Broker, AI Access Graph, and Endpoint AI Security—that together constitute what Zscaler calls the […]
Glean Reaches $300 Million ARR, Citing Surging Enterprise Demand
Glean has reached $300 million in annual recurring revenue (ARR), the company said Thursday, an amount that tripled in just 15 months. It attributes the growth to stronger enterprise data context, broader departmental deployment, and higher-than-average user engagement. This milestone signals that Glean is holding its ground, even as enterprise software vendors like Slack, Dropbox, […]
Asana Buys StackAI to Close the Gap Between Work Management and Enterprise Execution
As Asana positions itself as the “operating system for human-agent teams,” it has faced a real vulnerability: its agents couldn’t execute work end-to-end across the enterprise systems where business actually runs. That changes today with the company announcing the acquisition of StackAI, a no-code platform that lets enterprises build and deploy AI agents across critical […]
OpenClaw Agents Were Built for Users. EnterpriseClaw Rebuilds Them for the Enterprise.
AI agents are getting more capable by the day, pushed forward by computer-use frameworks like OpenClaw and its variants. Enterprise adoption should be accelerating—and it would be if not for the security and governance issues: No one wants an agent wiping out an entire database in nine seconds without permission. On Tuesday, Automation Anywhere unveiled […]
‘The Era of the Chatbot Is Over’: Zendesk Makes Its Case for the Autonomous Service Workforce
Zendesk spent years building software to manage customer service tickets. Now, its attention has turned to building an AI workforce that resolves them. It’s a “fundamental reset” of its platform, one where deflection-based bots are replaced by specialized AI agents that operate across all channels. At this year’s Relate conference, Zendesk is unveiling autonomous AI […]