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Tag: AI Business

Apps

Adobe’s Productivity Agent Is Changing What a PDF Can Be

Adobe invented the PDF. For decades, it’s defined how the world shares its most important information. Now, the company wants to redefine what happens once that document lands on the other end. On Wednesday, it’s launching an AI-powered productivity agent and new publishing capabilities in PDF Spaces that turn static files into interactive experiences. “We’re […]

Artificial Intelligence

ServiceNow to Enterprises: Stop Asking AI for Advice. Start Letting It Work.

The average sales rep spends just 10 hours a week actually talking to customers, according to Ipsos research. Security teams watch vulnerability backlogs grow faster than they can triage them. HR desks generate more than 40 million cases a year—most of it routine, repeatable, and stubbornly manual. The problem isn’t talent. It’s that the work […]

Apps

ServiceNow Otto Is the Front Door to an AI Platform Built to Finish the Work

Enterprises have spent the past few years deploying AI across their organizations, only to find it stops short of actually finishing the job. Employees still navigate between applications, chase down approvals, and route their own requests. This is because most AI tools are built inside a single application, unable to cross the boundaries of departments […]

Artificial Intelligence

Microsoft: Meet the Frontier Professional, the Rarest AI Worker in Your Organization

Every company wants to become AI-native, and the pressure is real. Microsoft’s 2026 Work Trend Index finds that 65 percent of AI users fear falling behind if they don’t adapt quickly. But knowing you need to transform and knowing how to do it are two entirely different problems. One of the most practical places to […]

Artificial Intelligence

Why Unstructured Data Is the Hidden Brake on Enterprise AI

IN THIS ISSUE: Only 27 percent of business leaders say their data, processes, and applications are well-connected enough to support AI—even as 94 percent agree that connected data is essential to making it work. This week’s column examines why unstructured content has become the biggest obstacle to the agentic enterprise, and why solving it is […]

Apps

Adobe Sneaks 2026: Five AI Prototypes Marketers Should Watch

IN THIS ISSUE: This week, I’m sharing some standout projects from Adobe Sneaks—the company’s annual showcase of experimental prototypes that hint at where AI-powered creative tools are headed next. From simulated A/B testing to real-time web personalization, five projects stood out as potential game-changers for marketers and creative teams. The Prompt Every year, Adobe gives […]

Artificial Intelligence

AWS Cuts the Setup Tax on Agent Development With New Agentcore Tools

Amazon Web Services (AWS) is moving to eliminate one of the biggest time sinks in AI agent development. On Tuesday, the company introduced a managed agent harness within Amazon Bedrock AgentCore, a prebuilt infrastructure layer that handles orchestration, compute, tool connections, and session state, so developers can test agent logic without building backend plumbing first. […]

Apps

This Adobe Sneak Uses AI to Rethink the Personalized Web

Cookies have long been the default tool brands reach for when personalizing the web. For over 30 years, small text files stored in browsers have given companies a window into how users move across the web—and a way to tailor ads and content accordingly. But privacy regulations such as GDPR and CCPA, restrictions in browsers […]

Artificial Intelligence

Adobe Must Defend Its Creative Advantage as AI Transforms Design Tools

Adobe kicks off its annual Summit in Las Vegas this week with more to prove than usual. The company that once defined the creative software market is now navigating an AI shift that threatens to make its tools less essential—and its premium pricing harder to justify. Not only that, but it’s navigating these waters without […]

Apps

Canva Was a Design Platform With AI Tools. Now It’s an AI Platform With Design Tools.

When Melanie Perkins, Cameron Adams, and Cliff Obrecht launched Canva 13 years ago, the goal was to make design accessible to everyone. Back then, it was a territory reserved for specialists. Adobe’s suite was the industry standard—powerful, but complex and expensive enough to keep most people out. Creating a polished presentation or a simple marketing […]