Archive
Category: Business
Dropbox Dash Gets Smarter with Multimedia Search and AI That Moves Work Forward
Dropbox is rolling out an update to Dropbox Dash, its AI-powered search and knowledge management tool. The enhanced version now supports advanced search across multimedia files and can also generate content to help move work forward. It also includes deeper integrations with third-party productivity apps. “Knowledge workers waste more than a month a year just […]
Microsoft: Companies Are Going AI-First, Turning to Digital Labor to Scale
More and more, companies are moving decisively toward full-scale AI transformation. The allure of the productivity gains, cost savings, and scalability that AI-powered solutions can deliver is too compelling for business leaders to ignore. In fact, 82 percent say this is the year they’re rethinking their entire strategy and operations to see where AI can […]
Microsoft Pushes Into Human-Agent Collaboration Era with Latest M365 Copilot Upgrades
Following the release of its 2025 Work Trend Index report, Microsoft is rolling out new updates to its Microsoft 365 Copilot app. The new agents and features are aimed at ushering in a new era of human-agent collaboration in the workplace. The release includes access to Microsoft’s Researcher and Analyst agents, integration with OpenAI’s GPT-4o […]
4 Types of Consumers—and What They Expect From AI Agents
When it comes to AI agents, most of the conversation has centered around enterprise and B2B use cases. But consumer interest is growing—and it’s too big to ignore. New research from Salesforce reveals that everyday users are just as eager to engage with AI agents, not just for productivity, but also for personalized support in […]
HubSpot Buys Dashworks to Power Up Breeze’s Search and Content Tools
HubSpot is expanding its AI capabilities with the acquisition of Dashworks, a startup known for its AI-powered search and knowledge management tools. Financial terms were not disclosed, but the Dashworks team will be integrated to bolster HubSpot’s Breeze offering, specifically in areas such as search and content gathering. “What’s impressive about Dashworks is its simplicity—ask […]
Americans Worry AI Will Cut Jobs — Just Not Theirs Yet: Quinnipiac
Is AI helping or hurting society? A new national poll from Quinnipiac University reveals that Americans remain divided on the technology’s impact. Views on AI vary widely across generations, income levels, and education, underscoring the complexity of public perception. Still, there’s one area where consensus emerges: concern over AI’s influence on the youngest generation and […]
Docusign’s IAM Platform Gets Smarter with Purpose-Built AI Contract Agents
Artificial intelligence agents are coming to the Docusign Intelligent Agreement Management (IAM) platform. Later this year, the company will roll out purpose-built bots designed to streamline contract workflows and flag risks in real-time. These agents will help organizations expedite their review process and alleviate administrative bottlenecks. Along with the contact agents, Docusign is rolling out […]
Salesforce Supercharges Tableau With ‘Agentic Analytics’ to Deliver Smarter BI
Salesforce is adding a bit of agentic magic to Tableau. The company announced it’s bringing agentic analytics to the data visualization software through a new offering called Tableau Next. It’s all about helping executives get faster, sharper intelligence to drive decisions. The tool leverages AI to analyze a company’s data better and provide actionable insights […]
4 Steps to Building Smarter AI Agents
IN THIS ISSUE: Dive into Salesforce’s new framework for CIOs, offering advice on how their organizations can effectively harness the power of AI agents. Explore the four steps necessary to develop mature, intelligent, effective bots, and discover how companies can align their AI strategies with business goals. Plus, catch up on the latest from Google […]
Google’s Customer Engagement Suite Gets Human-Like AI Agents with Voice, Emotion, and Video Support
Google is rolling out an update to its Customer Engagement Suite. The latest release enhances its Conversational Agent product with new features designed to help organizations build more interactive and personalized AI-powered call center experiences. Specifically, it has human-like voice comprehension and improved emotional intelligence, allowing the bots to adapt better to conversations in real-time. […]