Archive
Tag: Enterprise Cloud
Zscaler Takes Zero Trust Beyond Human Users to Govern the Rise of AI Agents
As new AI agents accelerate their entry into the workplace, cybersecurity platform Zscaler is extending its Zero Trust Exchange to govern how these autonomous systems connect, access data, and operate across enterprise networks. On Tuesday, the company unveiled three new capabilities—AI Broker, AI Access Graph, and Endpoint AI Security—that together constitute what Zscaler calls the […]
Asana Launches Agentic Work Management Platform, Pitching Itself as the ‘Easy Button’ for AI-Driven Enterprises
Asana has spent over 18 years telling companies how to manage work. Now, it wants to tell them how to manage AI. On Thursday, the company unveiled its Agentic Work Management Platform, a system designed to align humans and agents around the same plan, context, and governance. Asana calls it the “most significant product evolution” […]
CoreWeave Wants Enterprises to Ship Agents First and Fix Them Later
Building reliable AI agents has traditionally meant doing most of the hard work before anyone uses them. Developers run lengthy offline evaluations against labeled datasets, measure performance across quality, accuracy, cost, and style benchmarks, make improvements, and repeat the cycle until the numbers look acceptable. Only then does the agent get deployed to users. CoreWeave […]
Docusign Wants Its AI to Know Your Contracts Better Than You Do
Docusign made its intentions clear two years ago when it pivoted beyond e-signatures into the Intelligent Agreement Management space. Now, it’s ready to show what that actually looks like in an AI agent world. At its Momentum conference on Thursday, the company announced that its AI engine for agreements, Iris, is expanding into agents along […]
‘The Era of the Chatbot Is Over’: Zendesk Makes Its Case for the Autonomous Service Workforce
Zendesk spent years building software to manage customer service tickets. Now, its attention has turned to building an AI workforce that resolves them. It’s a “fundamental reset” of its platform, one where deflection-based bots are replaced by specialized AI agents that operate across all channels. At this year’s Relate conference, Zendesk is unveiling autonomous AI […]
8 in 10 Workers Are Still Doing AI’s Job for It
IN THIS ISSUE: New Workday research reveals that most employees are still spending their days manually bridging broken systems, even as AI adoption spreads. Then, a new Gallup survey finds most Americans don’t want AI data centers in their backyards, putting a number on the public resistance threatening the industry’s $700 billion infrastructure push. The […]
ServiceNow and Nvidia Want to Make Desktop AI Agents Safe Enough for the Enterprise
For years, enterprises have struggled to govern AI where it actually runs, across clouds, tools, and now, increasingly, the desktops where employees do their work. ServiceNow thinks it has an answer, and it’s building the solution with Nvidia. Project Arc is the result: an enterprise desktop agent designed to bring autonomous capabilities seen in tools […]
Glean Wants Enterprises to Treat AI Agents Like Software—With a Full Development Lifecycle to Match
Enterprises have spent the past year building AI agents. Now they have to figure out what to do with them. To help, Glean has released its Enterprise Agent Development Lifecycle (ADLC), a framework that gives Chief Information Officers and IT leaders a repeatable path to scale agents across their organizations. “Agents are software. They need […]
ServiceNow’s AI Control Tower Lands Inside Amazon Bedrock Agentcore
Enterprises that have gone the build-your-own route with agentic AI—picking their own models and standing up their own agent infrastructure on platforms like Amazon Bedrock AgentCore—have had to figure out governance themselves. ServiceNow is offering them a shortcut. The company on Wednesday connected its AI Control Tower with AgentCore, giving customers a single layer to […]
Atlassian Bets That Context-Rich Agents Beat Context-Blind Ones
When Atlassian introduced Rovo AI in 2024, it wasn’t running solely on a foundation model. It was drawing on the Teamwork Graph, the company’s structured map of how people, teams, projects, and decisions connect across an organization, built over more than two decades of enterprise use. That context layer is what Atlassian said set Rovo […]