Archive
Tag: Enterprise AI Architecture
Microsoft Brings Grok 3, Local AI, and Multi-Agent Tools to Azure AI Foundry
Microsoft’s platform for building and deploying AI apps and agents is getting an update. Announced at this year’s Build conference, Azure AI Foundry (née Azure AI Studio) has new tools to simplify agent development, automate model selection, enhance monitoring, and support on-device AI. It’s all aimed at helping companies scale their generative AI solutions with […]
Salesforce Acquires AI Automation Startup Convergence to Bolster Its Agentforce Platform
Salesforce has announced that it has entered into a definitive agreement to acquire Convergence.ai, a startup building AI automation software. The deal terms were not disclosed, but Salesforce stated that the Convergence “team and technology” would help enhance its Agentforce platform. “The next wave of customer interaction and employee productivity will be driven by highly […]
Twilio Plugs Into Microsoft to Deliver the ‘Last Mile’ of Enterprise AI Conversations
Twilio and Microsoft have entered into a multi-year partnership to accelerate the use of conversational AI in enterprise customer communication. Announced at Twilio’s SIGNAL conference, the tie-up will let developers build AI-powered tools and applications on top of Twilio’s newly refreshed customer engagement platform and Microsoft’s Azure AI Foundry. In addition, Twilio introduced a range […]
ServiceNow Debuts AI Control Tower to Manage the Chaos of Enterprise AI Agents
“If you look at the AI platform for business transformation, ServiceNow has formed itself as the control tower for AI transformation across all other platforms in the enterprise,” Bill McDermott, ServiceNow’s chief executive, told CNBC in December. “What’s really happening…is [that] work is not happening in a single department. Work goes across every function in […]
Zapier Enters AI Orchestration Market With Enterprise-Ready Platform Connecting 8,000 Apps
Zapier, long known for workflow automation, is stepping into the AI orchestration arena with a new platform that helps startups and enterprises integrate, automate, and scale AI across thousands of apps. The company has hyped up its offering, describing it as the “most-connected” of its kind. Customers using the AI orchestration platform will have two […]
4 Steps to Building Smarter AI Agents
IN THIS ISSUE: Dive into Salesforce’s new framework for CIOs, offering advice on how their organizations can effectively harness the power of AI agents. Explore the four steps necessary to develop mature, intelligent, effective bots, and discover how companies can align their AI strategies with business goals. Plus, catch up on the latest from Google […]
Salesforce Unveils AgentExchange, a Built-In Marketplace for Agentforce
Twenty years ago, Salesforce introduced AppExchange, a cloud-based marketplace for business applications. It was designed to strengthen the platform and provide CRM administrators and developers with a space to showcase their apps. Since then, it has become a key part of Salesforce’s ecosystem. Today, there have been more than 13 million installs, and it now […]
Salesforce’s Next Big Challenge: Convincing Developers to Build AI Agents
Marc Benioff believes we’re in the era of digital labor, an opportunity Salesforce’s charismatic chief executive concedes his company is still trying to grasp. “We can see a new world opening when we look at digital labor. When we’re talking about [AI] agents, we’re talking about digital labor,” he proclaimed in December, valuing it as […]
Salesforce Unveils Agentforce 2.0, Bringing AI Agents to Slack and Introducing Advanced Atlas Reasoning
As AI agents take center stage in 2024, Salesforce is fully leaning into the trend. In October, the cloud computing company launched Agentforce, a platform that lets anyone quickly build advanced AI bots and connect them to enterprise data. Two months later, it’s introducing its next-generation AI agent offering, which aims to redefine “AI agents across […]
AWS Adds New Models, Caching, and Data Integration to Amazon Bedrock
If you thought Amazon Web Services (AWS) was done revealing updates to Amazon Bedrock, you’re in for a surprise. After all, it’s the centerpiece of the company’s push to bring inference to all applications. That said, the generative AI development platform is receiving another slate of features and capabilities now generally available or in preview. […]