Archive
Tag: Enterprise AI Architecture
Okta Moves to Rein In Shadow AI Agents Inside the Enterprise
Okta is moving to provide enterprise IT teams with clearer visibility into the AI agents operating within their organizations—especially those not officially approved. With its new Agent Discovery capability inside its Identity Security Posture Management (ISPM) offering, the company aims to shed light on so-called shadow AI, flagging emerging risks before they escalate, and help […]
Claude Code Becomes the Engine Behind ServiceNow’s Vibe Coding Agent
ServiceNow is upgrading its Build Agent, shifting the coding assistant to run by default on Anthropic’s Claude Code instead of the general-purpose Claude model. This change gives users access to a language model purpose-built for software development, better suited to handling coding tasks and application logic when building production-grade apps and agents. This move is […]
Salesforce Brings Slack and Agentforce Into Claude to Let AI Work Where Users Already Are
Salesforce and Anthropic are back with new integrations that make it easier for enterprise workers to use their preferred AI tools on the job. Today’s announcements build on a longstanding partnership between the two tech firms, dating back to 2024. Teams can now use Slack’s Model Context Protocol (MCP) App directly in Claude, transforming the […]
Salesforce Launches New Agentforce Observability Tools to Solve the AI Black Box
Salesforce is introducing new tools in its Agentforce 360 platform to provide greater transparency, giving enterprises clearer insight into how AI agents behave. The goal: crack open the proverbial black box that has slowed AI adoption and undermined trust. As organizations push to build truly agentic enterprises, the ability to observe and understand these bots […]
ServiceNow Extends AI Control Tower to Microsoft Tools in Bid to Become AI Traffic Controller
ServiceNow is strengthening its long-running partnership with Microsoft with a fresh wave of integrations. The company’s AI Control Tower will now connect directly with Microsoft’s AI Foundry and Copilot Studio. ServiceNow is also bringing its AI Experience and Now Assist tools into Microsoft’s productivity apps. And for developers, ServiceNow’s Build Agent communicates with GitHub Copilot. […]
Microsoft Launches Agent 365, a Control Plane to Manage and Govern AI Workers at Scale
Microsoft is unveiling a new platform called Agent 365 that will integrate identity and governance into all AI agents, eliminating the need for it to be done as an afterthought. It extends the infrastructure IT departments use to manage employee access to agents. The first agent powered by this product is Microsoft’s new Sales Development […]
Microsoft Adds Entra Agent ID to Agent 365 and Expands Entra with AI Security Copilot and Network Protections
As Microsoft continues to guide companies towards becoming Frontier Firms, it is ramping up security innovations. Anticipating the growing role of AI agents in the enterprise, the company is updating Entra, its identity and access management solution. Entra’s Agent ID is now a central component of Microsoft’s new Agent 365 platform, and the software maker […]
SAP Unveils RPT-1, a Tabular Model for Enterprise Business Predictions
SAP is releasing a new enterprise relational foundation model, designed to provide organizations with better insights into their operations. Named RPT-1, the model promises rapid and accurate predictions for non-text-based data, helping businesses anticipate outcomes and make more informed decisions. This news is part of a bevy of announcements SAP is rolling out as it […]
SAP Challenges Value of ‘Best-of-Breed’ Apps in Enterprise AI
When executive Muhammad Alam stepped onto the Fountainbleau theatre stage in Las Vegas earlier this month to give his opening keynote talk at SAP Connect, I half-expected to witness a spectacle. After all, I’m at a tech conference where AI dominates the agenda, so why wouldn’t there be a flashy performance, brimming with pagentry, to […]
With Agentforce IT Service, Salesforce Redefines ITSM Around AI Agents and Employee Experience
Salesforce has delivered on its promise with the launch of an AI-powered IT service tool that lets companies deploy agents to automate incidents, handle service requests, and manage tickets directly through Slack. Agentforce IT Service, as it’s called, is built to eliminate the more than 350 hours employees spend annually solving common and complex IT […]