Archive
Tag: Enterprise AI Adoption
Salesforce Unveils ‘Trusted Enterprise AI Harness’ to Give AI Agents Business Context
Salesforce built its business on human users, but over the past couple of years, it’s been building for the digital ones. Since launching Agentforce in 2024, the company has invested in helping customers become what it calls “agentic enterprises”—firms where autonomous agents work alongside human employees. On Thursday, Salesforce introduced the latest step in its […]
Botsitting, Botshitting, and the Hours AI Never Gave Back
We’re being bombarded by tech companies hyping the transformation of the workforce, which they contend no longer consists solely of human-to-human collaboration but also of human-to-AI agent collaboration. It’s the era of the agentic enterprise or the proliferation of Frontier Firms—whichever marketing label you prefer. Yet, despite all the pronouncements that AI agents will accelerate […]
Glean Bets the Enterprise AI Fight Will Be Won on Context
An AI agent that doesn’t know your company burns money trying to prove it. That’s the argument Glean is making as it pitches why context is critical to the success of any enterprise AI program. At its annual customer conference, Glean:GO, in San Francisco this past week, that was the only thing the company wanted […]
Zscaler Takes Zero Trust Beyond Human Users to Govern the Rise of AI Agents
As new AI agents accelerate their entry into the workplace, cybersecurity platform Zscaler is extending its Zero Trust Exchange to govern how these autonomous systems connect, access data, and operate across enterprise networks. On Tuesday, the company unveiled three new capabilities—AI Broker, AI Access Graph, and Endpoint AI Security—that together constitute what Zscaler calls the […]
Asana Launches Agentic Work Management Platform, Pitching Itself as the ‘Easy Button’ for AI-Driven Enterprises
Asana has spent over 18 years telling companies how to manage work. Now, it wants to tell them how to manage AI. On Thursday, the company unveiled its Agentic Work Management Platform, a system designed to align humans and agents around the same plan, context, and governance. Asana calls it the “most significant product evolution” […]
Glean Reaches $300 Million ARR, Citing Surging Enterprise Demand
Glean has reached $300 million in annual recurring revenue (ARR), the company said Thursday, an amount that tripled in just 15 months. It attributes the growth to stronger enterprise data context, broader departmental deployment, and higher-than-average user engagement. This milestone signals that Glean is holding its ground, even as enterprise software vendors like Slack, Dropbox, […]
CoreWeave Wants Enterprises to Ship Agents First and Fix Them Later
Building reliable AI agents has traditionally meant doing most of the hard work before anyone uses them. Developers run lengthy offline evaluations against labeled datasets, measure performance across quality, accuracy, cost, and style benchmarks, make improvements, and repeat the cycle until the numbers look acceptable. Only then does the agent get deployed to users. CoreWeave […]
ServiceNow University Is Growing Fast. Now Comes the Hard Part.
Walking through the Venetian Convention and Expo Center in Las Vegas on a Wednesday afternoon in May, I navigate through the crowds and vendor booths before arriving at a section called the “Playground.” It’s here where I find Jayney Howson, ServiceNow’s chief learning officer. This wasn’t our first meeting: In 2025, we spoke on the […]
OpenClaw Agents Were Built for Users. EnterpriseClaw Rebuilds Them for the Enterprise.
AI agents are getting more capable by the day, pushed forward by computer-use frameworks like OpenClaw and its variants. Enterprise adoption should be accelerating—and it would be if not for the security and governance issues: No one wants an agent wiping out an entire database in nine seconds without permission. On Tuesday, Automation Anywhere unveiled […]
8 in 10 Workers Are Still Doing AI’s Job for It
IN THIS ISSUE: New Workday research reveals that most employees are still spending their days manually bridging broken systems, even as AI adoption spreads. Then, a new Gallup survey finds most Americans don’t want AI data centers in their backyards, putting a number on the public resistance threatening the industry’s $700 billion infrastructure push. The […]