Archive
Tag: AI strategy
Salesforce Unveils ‘Trusted Enterprise AI Harness’ to Give AI Agents Business Context
Salesforce built its business on human users, but over the past couple of years, it’s been building for the digital ones. Since launching Agentforce in 2024, the company has invested in helping customers become what it calls “agentic enterprises”—firms where autonomous agents work alongside human employees. On Thursday, Salesforce introduced the latest step in its […]
Travelers Trust AI. The Sites It Recommends Aren’t Ready.
When Jesse Middleton, a venture capitalist at Flybridge Capital, was looking to arrange travel from New York City to Cancun to attend a wedding, he didn’t scour Expedia, Travelocity, Kayak, or even individual airline websites—at least not on his own. Rather, it was handled by an AI agent. He wrote on LinkedIn that it searched […]
Adobe’s AI Collaborators Turn Outside AI Agents Into Governed Workfront Teammates
At the Adobe Summit last April, the company announced the Workflow Optimization Agent designed to automate “intelligent, connected actions” across workflows. Four months later, the agent—since rebranded as AI Collaborator—is now generally available. Through Adobe Workfront, the company’s work management application, users can delegate work to these virtual teammates similarly to how they might with […]
OpenClaw Won. Big Tech Is Now Playing Its Game.
The definition of an AI agent has evolved rapidly since the term first entered the zeitgeist. The earliest versions were chatbots with better manners: systems that answered questions, drafted text, and waited for the next prompt. Tool use and function calling took them a step further, allowing models to query databases or call APIs, but […]
Don’t Believe the Hype: AI Capabilities May Not Create Real-World Value
Kevin Scott always has something to say on the eve of Microsoft Build. The company’s chief technology officer shares his read on where technology is headed, typically in step with whatever the company is about to announce. This year, I joined executives, developers, and my fellow journalists in a downtown San Francisco bar as Scott […]
Glean Reaches $300 Million ARR, Citing Surging Enterprise Demand
Glean has reached $300 million in annual recurring revenue (ARR), the company said Thursday, an amount that tripled in just 15 months. It attributes the growth to stronger enterprise data context, broader departmental deployment, and higher-than-average user engagement. This milestone signals that Glean is holding its ground, even as enterprise software vendors like Slack, Dropbox, […]
Microsoft: Meet the Frontier Professional, the Rarest AI Worker in Your Organization
Every company wants to become AI-native, and the pressure is real. Microsoft’s 2026 Work Trend Index finds that 65 percent of AI users fear falling behind if they don’t adapt quickly. But knowing you need to transform and knowing how to do it are two entirely different problems. One of the most practical places to […]
Slack’s GM Predicts Agents Will Soon Outnumber Humans on the Platform
Slack is about to become a place where most of its users don’t need it — at least not in any human sense. The platform has long been where work happens. That’s been the pitch since day one. But spend time with General Manager Rob Seaman and you start to wonder whether the work happening […]
This Adobe Sneak Uses AI to Rethink the Personalized Web
Cookies have long been the default tool brands reach for when personalizing the web. For over 30 years, small text files stored in browsers have given companies a window into how users move across the web—and a way to tailor ads and content accordingly. But privacy regulations such as GDPR and CCPA, restrictions in browsers […]
Adobe Must Defend Its Creative Advantage as AI Transforms Design Tools
Adobe kicks off its annual Summit in Las Vegas this week with more to prove than usual. The company that once defined the creative software market is now navigating an AI shift that threatens to make its tools less essential—and its premium pricing harder to justify. Not only that, but it’s navigating these waters without […]