Archive
Tag: AI Business
AI Agents Are Coming for Your Computers
AI agents are no longer just passive tools—they’re becoming active decision-makers on our desktops. From automating workflows to managing tasks, these digital companions are stepping into roles once reserved for human operators. These bots are growing in sophistication and could soon take greater control of our computers, reshaping how we interact with technology. It’ll raise […]
AMD Unveils OLMo, Its First Fully Open 1B-Parameter LLM Series
AMD has introduced OLMo, a new series of large language models it trained in-house using trillions of tokens on a cluster of its Instinct MI250 GPUs. Though its specific purpose isn’t explicitly stated, it’s believed the company created OLMo to highlight the capabilities of its Instinct GPUs in running “large-scale multi-node LM training jobs with […]
How Companies Are Unlocking AI’s Value Beyond the Hype
IN THIS ISSUE: Learn how companies are cutting through AI hype to build effective, winning strategies with the technology. Plus, OpenAI’s AI-powered search is now available to the public, marking a pivotal moment: Is this the end of traditional search as we know it? Will Google’s crown be at risk? Finally, don’t forget about this […]
Workgrounds Raises $2.6 Million to Streamline Hotel Room Block Management With AI
Serial entrepreneurs Nikhil Sethi and Garrett Ullom have founded an AI startup to improve hotel room bookings. Called Workgrounds, it promises to automate the manual processes surrounding corporate group travel with its “end-to-end stack.” The company has raised $2.6 million in pre-seed funding to accelerate its mission, with participation from Oceans Ventures, Hannah Grey, Volo […]
Celebrities and Artists Slam AI Training, Calling It a ‘Major Threat’ to Livelihoods
IN THIS ISSUE: Those in the arts, media, and entertainment industries are among the more vocal regarding AI, behaving as doomsayers and calling for more protection for their work. Plus, iPhone users will finally get AI on their devices when the first set of Apple Intelligence features are released next week; OpenAI may soon release […]
Augment Code Unveils AI-Powered Coding Tool to Challenge GitHub Copilot’s Dominance
Six months after raising a $227 million Series B round of funding, Augment Code is finally revealing its secret: it’s building an alternative to GitHub’s Copilot. It’s billed as a developer AI made for teams capable of understanding codebase and how engineers build software. “Our deep understanding of our customer’s software and how it is […]
‘It Delivers’: Intercom’s Next-Gen Fin AI Agent Switches from OpenAI to Anthropic
Wrapping up a week packed with AI agent announcements, Intercom has unveiled Fin 2, the newest version of its customer service bot. The company claims its agent will be able to “answer more questions, in more ways, in more places.” To accomplish this, Intercom has added features designed to improve Fin’s intelligence and help it […]
Why Zendesk Thinks AI Is Key to Restoring ‘Humanity’ to Dreaded Customer Service Calls
This week, we’re exploring AI agents, an emerging topic that will dominate company discussions in the coming months as they reshape business interactions, both between organizations and consumers. I just returned from New York City, where I attended Zendesk’s inaugural AI Summit as a company guest. It seems like AI summits are everywhere these days; […]
Zendesk Extends AI to Handle Email and Voice, Enhancing Customer Support Across All Channels
Zendesk is expanding its AI agents to more digital channels where users submit support tickets. Previously limited to social media, these bots now also handle email and voice interactions. In addition, the customer experience company is announcing its Agent copilot is now generally available. These updates, revealed at the company’s AI Summit, build on the […]
Atlassian’s Rovo, an AI-Driven Search Engine for Enterprises, Is Now Generally Available
Five months ago, Atlassian introduced an AI agent equivalent of an enterprise search engine that sourced information from its family of apps and also third-party providers. Powered by Atlassian Intelligence, Rovo is designed to help workers better discover knowledge, learn from it and take action. Today, it’s generally available to all Atlassian customers. Rovo has […]