Archive
Tag: AI and Business
HubSpot Connects Its CRM With ChatGPT to Deliver Smarter Customer Insights
HubSpot is bringing more artificial intelligence into its CRM platform through a new integration with OpenAI. The company has introduced a “deep research connector” with ChatGPT, enabling small and medium-sized businesses to perform advanced analysis and generate deeper insights using their customer data and context. “We’re building tools that help businesses lead through the AI […]
Salesforce Snaps Up Moonhub Team as AI Hiring Arms Race Escalates
Barely a week has passed since its last acquisition, and Salesforce is already adding another startup to its roster. This time, the enterprise tech firm is picking up the team behind Moonhub, an AI-powered recruiting platform. But the deal appears modest as only some of the startup’s employees are reportedly joining Salesforce, and Moonhub itself […]
Inside ServiceNow University’s Big Idea: Reskilling Through Play, Not Pressure
ServiceNow has evolved into a mission-critical platform that’s now deeply integrated into the daily operations of most enterprises. In 2023, the company claimed that 85 percent of Fortune 500 companies were customers. Now, as adoption accelerates, there’s a growing need for skilled experts who can design, implement, and maintain ServiceNow environments. It’s essentially why the […]
This AI-Powered App Turns Family Memories Into Personal Podcasts
What if AI could help you preserve your grandfather’s stories, or even create a podcast out of them? That’s the promise of Linda AI, a new startup turning memories into shareable audio shows with a conversational AI as your guide. Users can use the platform to have a professional interviewer-like bot probe a subject with […]
Microsoft Adds Model Tuning to M365 Copilot to Build Domain-Specific AI
Microsoft is adding a new feature to its Microsoft 365 (M365) Copilot assistant that transforms it into a domain expert. Announced at Microsoft Build 2025, the feature is called Copilot Tuning and is a low-code service allowing developers to train models on an organization’s own data without needing the assistance of data scientists. Imagine a […]
Microsoft Brings Grok 3, Local AI, and Multi-Agent Tools to Azure AI Foundry
Microsoft’s platform for building and deploying AI apps and agents is getting an update. Announced at this year’s Build conference, Azure AI Foundry (née Azure AI Studio) has new tools to simplify agent development, automate model selection, enhance monitoring, and support on-device AI. It’s all aimed at helping companies scale their generative AI solutions with […]
Microsoft Introduces Entra Agent ID to Bring Zero Trust to AI Agents
Microsoft says we’re entering an era where humans work alongside AI agents. It’s the rise of what it calls Frontier Firms—businesses that summon bots on demand to support knowledge workers in what Microsoft’s Chief Marketing Officer for AI at Work, Jared Spataro, describes as the “elastic workforce.” However, keeping track of the agents may prove […]
AI Agents Are Coming to Windows—Here’s How Microsoft Is Making It Happen
Human-agent collaboration is moving beyond the cloud. It’s coming to the edge. At its 2025 Build conference, Microsoft unveiled the Windows AI Foundry, a development platform that will bring model building, fine-tuning, and local deployment capabilities to Windows 11. The company also announced native support for the Model Context Protocol (MCP), a framework that allows […]
Microsoft Unveils a No-Code Digital Twin Tool in Fabric
Microsoft wants to make building digital twins as easy as dragging and dropping, and it has a new tool to do it. At its 2025 Build conference, the company previewed its digital twin builder that will be available in Fabric, its data and analytics platform. A digital twin is perhaps a virtual replica of a […]
Balancing Act: Klarna, AI, and the Future of Work
IN THIS ISSUE: Klarna’s bold AI experiment—cutting headcount and leaning heavily on AI—offers a cautionary tale for companies racing to automate. But does this course correction signal trouble for the AI-first future, or simply reflect growing pains on the road to transformation? Plus, why are tech companies eager to help Saudi Arabia build an AI […]