Archive
Category: Business
Google Labs and DeepMind Launch Pomelli, an AI Tool for SMB Marketing Campaigns
Google Labs and Google DeepMind have jointly created an AI-powered marketing tool called Pomelli to help small and medium-sized businesses generate effective social media campaigns. It’s launching today as a public beta experiment for those in the United States, Canada, Australia, and New Zealand, and it currently only supports English. This is Google’s latest initiative […]
Microsoft 365 Copilot Gets the Power to Build Apps and Automate Workflows
Microsoft is adding new capabilities to Microsoft 365 Copilot to help employees be more productive. Available today through the Frontier Program are two new agents —App Builder and Workflows—and a lightweight version of the company’s existing Copilot Studio app. The goal of these tools is to empower all workers—not just power users—to use AI more […]
SAP Challenges Value of ‘Best-of-Breed’ Apps in Enterprise AI
When executive Muhammad Alam stepped onto the Fountainbleau theatre stage in Las Vegas earlier this month to give his opening keynote talk at SAP Connect, I half-expected to witness a spectacle. After all, I’m at a tech conference where AI dominates the agenda, so why wouldn’t there be a flashy performance, brimming with pagentry, to […]
Lattice Transforms the Workplace with Habit-Focused AI Agents
Weeks ago, when Sarah Franklin proclaimed that Lattice was in its “refounding” moment, it wasn’t just a catchy phrase—she had her eyes set on reimagining what the people management platform could become in the AI era. While she was initially reserved about what she could disclose, Franklin is opening up and sharing what Lattice is […]
Adobe AI Foundry Builds Custom Generative Models for Brands
Adobe is launching a new service called the Adobe AI Foundry, designed to help businesses build their own custom generative AI models. Much like Intel’s chip foundry, Adobe’s version aims to do the same for AI, offering companies a framework to design and train models on their own data. These LLMs will be built on […]
Adobe LLM Optimizer Targets Generative AI Content Discovery
Adobe has launched its LLM Optimizer, an application that brands can use for Generative Engine Optimization (GEO). Initially unveiled in June, this now generally available tool can monitor AI-driven traffic and improve discoverability on AI-powered chat platforms and browsers like Google’s AI Overview and Perplexity. The LLM Optimizer is available either as a standalone application […]
Most Companies Still Aren’t Ready for AI, But Leaders Are Starting to Capture Value
The number of companies truly ready for AI may have plateaued, with just 13 percent saying they’re prepared to operationalize the technology. That’s according to Cisco’s third annual AI Readiness Index, released earlier this month. While the topline number hasn’t shifted year over year, the context has. Cisco says the so-called “Pacesetters”—a small but disciplined […]
With Agentforce IT Service, Salesforce Redefines ITSM Around AI Agents and Employee Experience
Salesforce has delivered on its promise with the launch of an AI-powered IT service tool that lets companies deploy agents to automate incidents, handle service requests, and manage tickets directly through Slack. Agentforce IT Service, as it’s called, is built to eliminate the more than 350 hours employees spend annually solving common and complex IT […]
Salesforce’s Agentforce 360 Aims to Help Companies Escape ‘AI Pilot Purgatory’
Welcome to the era of the agentic enterprise. At this year’s Dreamforce event, Salesforce is unveiling Agentforce 360, a major upgrade to its agentic development platform. The company says it brings together humans, AI agents, apps, and data to help organizations forge stronger connections with customers, employees, and suppliers. “What we want to see is […]
Salesforce ‘Reimagines’ Itself in Slack
Salesforce is using this year’s Dreamforce conference to unveil a sweeping transformation: It’s rebuilding itself around Slack, turning the team communication app into the front door for its AI-driven vision of the “agentic enterprise.” Some of the bold steps Salesforce is taking to make this reality include natively embedding some of its CRM apps into […]