Archive
Category: Business
Marc Benioff Wants to Break the AI ‘Hypnosis,’ Urges Vendors to ‘Let the Customer at It’
Surrounded by journalists and industry analysts, Salesforce’s outspoken chief executive, Marc Benioff, revealed a secret about this year’s Dreamforce keynote address: It was only completed the prior night after he scrapped an earlier speech three weeks ago. By the time he took the stage, Benioff hadn’t even rehearsed it before addressing 10,000 in-person attendees and […]
Marc Benioff Questions Klarna’s Decision to Drop Salesforce, Workday for AI: ‘Humans Aren’t Going Away’
“I think that there’s a broad misunderstanding of artificial intelligence and how it relates to data management and applications,” Marc Benioff says during a press conference. Salesforce’s charismatic leader was responding to Klarna’s move away from using both the CRM platform and Workday in favor of internally built AI and automation. Another consequence of the […]
Salesforce’s Agentforce: What You Need to Know About the Autonomous AI Agent Platform
Welcome to another special edition of “The AI Economy.” Over the next few days, I’ll devote this newsletter to Salesforce’s annual customer conference. Today’s issue provides a closer look at the company’s autonomous AI agent platform, Agentforce, which will be formally introduced at Dreamforce next week. Calling it “what AI was meant to be,” chief […]
AI Takes Center Stage: The Message Salesforce Must Deliver at Dreamforce
Welcome to a special edition of “The AI Economy.” Over the next few days, I’ll devote this newsletter to Salesforce’s annual customer conference. New issues will feature an analysis of the company’s AI announcements that might reshape how organizations think about how they use the technology. The Prompt Thousands are set to descend on San […]
The Five Types of AI Personas You’ll Find at Work
How do corporate workers feel about artificial intelligence? While studies have shown that developers embrace the technology, companies are slow to adopt it; what about full-time desk workers? Research published by Slack looks at employee sentiment regarding AI and reveals five types of personalities companies need to be aware of when looking to adopt AI […]
AI Platform MindStudio Releases Self-Hosted Offering for the Enterprise
MindStudio, the enterprise-centric AI app development platform, has launched a new product called MindStudio for Enterprise, designed for companies that want more control over their infrastructure. This offering allows developers to take all the features available through the hosted SaaS platform and deploy them directly on the company’s on-premise or private cloud servers. In doing […]
FightCamp’s New Console Hardware Lets You Box and Kick With Friends and Family
Eight years ago, Tommy Duquette sat down to tell me about a startup he was co-founding with four other people. The tech industry—and the world—was very different compared to now, but for the team behind fitness tech Hykso, their mission today remains the same: To make boxing accessible to all. Their company has since rebranded […]
Deal or No Deal, Publishers Are Pushing Back Over AI Platform’s Content Use
It’s a short week in the U.S. with the Fourth of July holiday, but that hasn’t stopped AI news from being made. For today’s issue of “The AI Economy,” I examine the relationship between AI providers and publishers. Some companies have opted to license the content. However, some tech firms have decided to pursue a […]
5 Ways AI Is Impacting Higher Education
Venture capitalist Mary Meeker is perhaps best known for her annual Internet Trends report, which has been published for over two decades. The industry has closely watched and admired her insights into tech. This week, her team at Bond Capital released a new report examining the relationship between artificial intelligence and higher education. Though not […]
The Five-Stage Journey for Companies to Achieve AI Maturity
For this week’s issue of “The AI Economy,” take a look at a new study from Asana and Anthropic that offers a roadmap for organizations looking to make artificial intelligence a core part of their business strategy. Plus, here’s what we should expect and what we shouldn’t hold our collective breaths for at Apple’s WWDC […]