Insights From the Crossroads of Tech and Business
Is AI helping or hurting society? A new national poll from Quinnipiac University reveals that Americans remain divided on the technology’s impact. Views on AI vary widely across generations, income levels, and education, underscoring the complexity of public perception. Still, there’s one area where consensus emerges: concern over AI’s influence on the youngest generation and…
Artificial intelligence agents are coming to the Docusign Intelligent Agreement Management (IAM) platform. Later this year, the company will roll out purpose-built bots designed to streamline contract workflows and flag risks in real-time. These agents will help organizations expedite their review process and alleviate administrative bottlenecks. Along with the contact agents, Docusign is rolling out…
IN THIS ISSUE: Dive into Salesforce’s new framework for CIOs, offering advice on how their organizations can effectively harness the power of AI agents. Explore the four steps necessary to develop mature, intelligent, effective bots, and discover how companies can align their AI strategies with business goals. Plus, catch up on the latest from Google…
Google is rolling out an update to its Customer Engagement Suite. The latest release enhances its Conversational Agent product with new features designed to help organizations build more interactive and personalized AI-powered call center experiences. Specifically, it has human-like voice comprehension and improved emotional intelligence, allowing the bots to adapt better to conversations in real-time.…
HubSpot has introduced new and updated AI-powered tools to help small and medium-sized businesses grow like their enterprise counterparts. Among the 200 features announced, the company unveiled four agents built on its Breeze AI platform: a customer assistant, a knowledge base tool, a prospecting assistant, and a content generator. While designed to help organizations scale…
Six months after launching its Rovo AI platform to the public—initially as a paid add-on—Atlassian is now offering it free as part of its Premium and Enterprise subscriptions. The company plans to extend this to Standard customers sometime in the future. “We believe that unlocking the limitless potential of your own knowledge is fundamental, not…
Ai2 has launched a tool to help developers answer a critical question: Where do AI models get their data? Called OLMoTrace, it’s an open-source application offering fact-checking of information provided in prompt replies. This data traceability is vital for those interested in governance, regulation, and auditing. This feature is currently available on Ai2’s flagship model,…
Google Cloud and Ai2 have partnered with the Cancer AI Alliance, a coalition of leading research institutions and tech companies focused on using AI to combat cancer. The two companies announced they are investing $20 million to support the effort and provide access to needed technology to accelerate scientific discovery. “The Cancer AI Alliance represents…
Google is doubling down on enterprise AI. At Cloud Next 2025, the company unveiled new cloud capabilities designed to help businesses turn AI potential into real-world impact. That includes the arrival of Gemini 2.5 Flash on the Vertex AI developer platform and upgrades to its generative media models. And, as AI agents begin taking on…