My Two Cents
Insights From the Crossroads of Tech and Business
Latest Posts
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Glean Debuts Enterprise Autonomous Agents Built on Deep Organizational Context
Glean is expanding its agentic portfolio with autonomous agents it claims are the first built specifically for the enterprise. These bots leverage organizational context to make decisions, adjust their decisions as circumstances change, and function within established governance rules. The startup asserts they’re designed to support employees rather than replace them. “Most ‘agents’ in the…
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Zendesk Says AI ARR Could Hit $400M to $500M in 2026
As the customer service software market undergoes a seismic shift driven by artificial intelligence, Zendesk is positioning itself at the epicenter of transformation. Three years after Tom Eggemeier succeeded co-founder Mikkel Svane as chief executive, the company has evolved into what it claims is an “AI first” company. Its efforts appear to be paying off,…
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Meet AWS Frontier Agents: Autonomous AI That Codes, Secures, and Runs Software
Amazon Web Services is joining the list of companies embracing agent sprawl in the workplace. Call it whatever you like—the rise of the agentic enterprise or Frontier Firm—tech companies believe the future of work will be one where AI-powered agents will not only aid humans, but simultaneously collaborate with each other. But the world won’t…
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AWS Makes Trainium3 and Trainium3 UltraServers Generally Available, Previews Trainium4 Custom AI Chip
Last year, Amazon Web Services introduced Trainum3, its third-generation chip for training large language models (LLMs). At the time, these were state-of-the-art and twice as fast as their predecessors. However, as AI models become larger and more complex, a better way is needed to reduce latency and training times. Today, the company is introducing Amazon…
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AWS Unveils ‘AI Factories’ to Build Sovereign-Grade AI Infrastructure for Governments and Giants
Amazon Web Services (AWS) has worked with many large companies to develop large-scale AI infrastructure, from Anthropic to Saudi Arabia-backed HUMAIN. Now, the company wants to make it easier for the public sector to access the same capabilities, without the heavy investment. At this year’s re:Invent conference, the tech firm announced the launch of AI…
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Vercel Brings Native AWS Database Support to Supercharge AI-Powered App Development
Vercel is rolling out native support for Amazon Web Services (AWS) databases, better positioning itself more firmly at the center of the AI-driven app boom and the infrastructure behind it. Starting today, the front-end cloud platform is adding Aurora PostgreSQL, DynamoDB, and Amazon DSQL to its marketplace. The trio joins Prisma, Supabase, MongoDB Atlas, Neon,…
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Kyndryl Launches AI Framework to Revitalize Legacy IBM Mainframes
Kyndryl is betting that AI agents can do what years of modernization efforts haven’t: Move the most entrenched mainframes into a faster, more automated era without disrupting the critical workloads they carry. The company is launching an AI-driven framework built around intelligent agents and its Kyndryl Bridge platform, initially supporting IBM’s z/OS mainframes. “Mainframe teams…
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AI Agent Ambition vs. Reality: Enterprises Expect Mass 2027 Deployment, But ‘Sprawl’ and Skills Gaps Keep 97% From Scaling
If 2025 feels like the year AI agents finally arrived, 2027 may make it look tame by comparison, with analysts projecting an outright surge in enterprise-grade bots. But for now, even as companies adopt these digital workers, their ambitions far outpace their execution; 97 percent have yet to figure out how to scale agents across…
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Ai2’s Olmo 3 Offers Advanced Reasoning and Larger Context Windows Without High Costs
The Allen Institute for Artificial Intelligence (Ai2) is rolling out its third-generation open language model, promising top-tier performance without the steep energy demands or hefty infrastructure price tag. The nonprofit AI lab states that the new system, Olmo 3, provides developers with “full visibility and control” across every stage of training, checkpoint, and dataset. “Olmo…
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Salesforce Launches New Agentforce Observability Tools to Solve the AI Black Box
Salesforce is introducing new tools in its Agentforce 360 platform to provide greater transparency, giving enterprises clearer insight into how AI agents behave. The goal: crack open the proverbial black box that has slowed AI adoption and undermined trust. As organizations push to build truly agentic enterprises, the ability to observe and understand these bots…