Preview: People Marketers Want to Know – Ernie Mosteller
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AWS Makes Quick’s Desktop App Generally Available
Amazon Web Services has released a new way for enterprise customers to use its Quick AI assistant. On Thursday, the company announced that a desktop version is now generally available, offering another way to use it beyond the browser. This app also gives the AI more context by pulling in work-related information stored on the […]
Salesforce Unveils ‘Trusted Enterprise AI Harness’ to Give AI Agents Business Context
Salesforce built its business on human users, but over the past couple of years, it’s been building for the digital ones. Since launching Agentforce in 2024, the company has invested in helping customers become what it calls “agentic enterprises”—firms where autonomous agents work alongside human employees. On Thursday, Salesforce introduced the latest step in its […]
Botsitting, Botshitting, and the Hours AI Never Gave Back
We’re being bombarded by tech companies hyping the transformation of the workforce, which they contend no longer consists solely of human-to-human collaboration but also of human-to-AI agent collaboration. It’s the era of the agentic enterprise or the proliferation of Frontier Firms—whichever marketing label you prefer. Yet, despite all the pronouncements that AI agents will accelerate […]
