Archive

Tag: ServiceNow AI

Apps

ServiceNow Uses Figma Files as Prompts to Generate Enterprise Apps

They say that a picture is worth a thousand words, and ServiceNow is putting that to the test when it comes to building the next generation of enterprise applications. The company has announced that it now supports Figma in its Build Agent, allowing Figma design files to be used as prompts for building apps, rather […]

Artificial Intelligence

ServiceNow and Nvidia Unveil Apriel 2.0, a Compact Open Model Made for Regulated Industries

ServiceNow and Nvidia have introduced Apriel 2.0, the latest version of their jointly-developed Apriel Nemotron open model. It boasts improved reasoning, native support for multimodal input, and built-in data and safety guardrails. However, unlike its predecessor, which was a general-purpose foundation model, Apriel 2.0 is explicitly designed for autonomous and semi-autonomous agents operating in regulated […]

Apps

ServiceNow Debuts AI Experience as a Unified ‘Front Door’ to Enterprise AI

Most tech companies aren’t rebuilding their platforms around AI—they’re layering it on top of existing systems. ServiceNow is taking a bolder approach with the launch of AI Experience, a conversational, context-aware interface that blends AI and users in ways that could change how enterprises interact with software. It’s a new front door to all your […]

Apps

Salesforce Sets the Stage for ITSM at Dreamforce

In a few weeks at its annual Dreamforce conference, Salesforce is expected to announce new AI-powered updates to its platform. While its Agentforce service will undoubtedly take center stage, the company will formally launch a new product that puts it further in direct competition with ServiceNow: Agentic IT Service. Talk of Salesforce’s IT service management […]

Apps

ServiceNow Wants You to Vibe Code Your Next Enterprise App

ServiceNow’s new platform release is now available, and it includes a vibe coding tool for users to build their next enterprise application. Described as a “breakthrough” for app development, ServiceNow’s Build Agent promises to transform an idea into a production-ready app in seconds, with no coding needed, just natural language. Simply type what you want […]

Artificial Intelligence

Why ServiceNow Named Its Lightweight AI Models ‘Apriel’

When ServiceNow first released its Apriel family of small language models, I was curious about the origin of the name. I initially guessed it might be a twist on the word “April,” perhaps rooted in the Latin word aperire, meaning “to open.” But the company didn’t offer an official explanation at the time. So at […]

Apps

New Open-Source Tool Checks How Well AI Models Code for Accessibility

Is the AI model powering your favorite vibecoding app actually usable by everyone, or just a privileged few? A new open-source offering from the Global Accessibility Awareness Day (GAAD) Foundation and ServiceNow aims to help developers assess how effectively coding-focused large language models (LLMs) generate accessible code. Called the AI Model Accessibility Checker (AIMAC), it […]

Artificial Intelligence

ServiceNow Debuts AI Control Tower to Manage the Chaos of Enterprise AI Agents

“If you look at the AI platform for business transformation, ServiceNow has formed itself as the control tower for AI transformation across all other platforms in the enterprise,” Bill McDermott, ServiceNow’s chief executive, told CNBC in December. “What’s really happening…is [that] work is not happening in a single department. Work goes across every function in […]

Artificial Intelligence

ServiceNow and Nvidia Debut Apriel Nemotron 15B, an Open-Source Reasoning Model Built for Faster, Cheaper Agentic AI

ServiceNow and Nvidia have had a long-standing partnership building generative AI solutions for the enterprise. This week, at ServiceNow’s Knowledge customer conference, the two are introducing the latest fruits of their labor, a new large language model called Apriel Nemotron 15B with reasoning capabilities. The companies believe it performs as well as OpenAI’s o1-mini, Alibaba’s […]

Artificial Intelligence

ServiceNow Expands Its AI Ambitions With New Apriel Small Language Models

ServiceNow, the enterprise automation platform, has released a family of small language models called Apriel, available in two variants: a 5B base model and an instruct-tuned version. The company lists that they are designed to handle general-purpose tasks, from answering questions and retrieving information, to content generation, code assistance, reasoning, and creative writing. Both models […]