Archive

Tag: Enterprise

Apps

Glean Assistant Moves From Task Automation to Full Workflow Management

Two years after debuting its Glean Assistant, Glean is rolling out a major upgrade that it claims moves the AI from simple task automation to full end-to-end workflow support. Alongside the enhanced assistant, the company is launching a new conversational AI agent builder and a suite of developer tools designed to make it easier to […]

Artificial Intelligence

Trust and Accountability Limit Agent Use Today at 27%, but Delegation Expected to Reach 43% in Three Years

Despite tech companies’ promises about the potential of AI agents, knowledge workers are still cautious about the technology. New research from Asana’s Work Innovation Lab shows that today, workers offload 27 percent of their workload to agents. However, that number is expected to rise to 43 percent within three years. But what’s the cause of […]

Artificial Intelligence

Asana Unveils Next-Gen AI Teammates Built for Teams, Not Just Individuals

Asana is showing off new AI Teammates for its work management platform. The company describes these next-generation agents as being more collaborative, capable of completing complex tasks, making informed decisions, and simultaneously supporting multiple teams. They also come with team-wide memory, governance, and visibility built in, which is something CIOs are interested in. The news […]

Apps

GitHub Copilot Now Automates Java and .NET App Modernization

GitHub’s AI coding assistant is taking on app modernization, helping developers complete in days what once took far longer. Microsoft is rolling out new capabilities that automate Java and .NET upgrades, as well as convert legacy applications to run on Azure. The update to GitHub Copilot is part of a larger announcement in which Microsoft […]

Apps

Salesforce’s Missionforce Sets Sights on Modernizing National Security with AI Agents

Salesforce Chief Executive Marc Benioff describes artificial intelligence as being a “truly transformational technology with immense potential.” Since launching Agentforce, his company has been looking to infuse AI into every aspect of society. Now, it’s targeting our national security with the introduction of a new offering called Missionforce. Led by Benioff’s Chief of Staff, Salesforce’s […]

Apps

Can Atlassian Build the AI Browser Enterprises Actually Need?

AI agents are breaking free of the cloud and into the browser, a shift that could turn the workplace’s most familiar tool into a critical bridge between employees and bots in the era of the hybrid workforce. To stake its claim in this shift, Atlassian has acquired The Browser Company, the startup behind the AI-powered […]

Apps

Salesforce Sets the Stage for ITSM at Dreamforce

In a few weeks at its annual Dreamforce conference, Salesforce is expected to announce new AI-powered updates to its platform. While its Agentforce service will undoubtedly take center stage, the company will formally launch a new product that puts it further in direct competition with ServiceNow: Agentic IT Service. Talk of Salesforce’s IT service management […]

Artificial Intelligence

Sierra Debuts Voice Sims to Train AI Agents for Chaotic Customer Calls

Before an AI voice agent ever picks up the phone, companies need to know it is well-suited to handling the chaos of a real customer call. To help ensure this happens, Sierra is launching Voice Sims, a new tool that uses AI to train and refine these bots. It acts like a quality assurance system […]

Apps

ServiceNow Wants You to Vibe Code Your Next Enterprise App

ServiceNow’s new platform release is now available, and it includes a vibe coding tool for users to build their next enterprise application. Described as a “breakthrough” for app development, ServiceNow’s Build Agent promises to transform an idea into a production-ready app in seconds, with no coding needed, just natural language. Simply type what you want […]

Apps

HubSpot Lays out Its Vision for Human-AI Teams With New Data Hub, Smart CRM, and Breeze Tools

HubSpot is joining the chorus of tech companies betting that the future of work isn’t human or AI, but the force unlocked when the two operate in sync. At this year’s INBOUND conference, the CRM and marketing automation company unveiled its Fall 2025 release, featuring a range of new tools designed to help its customers […]