Archive
Tag: Enterprise Tech
AWS’s Well-Architected Agent Audits Your Cloud Setup and Hands Back the Code
Amazon Web Services (AWS) on Thursday released a public preview of its Well-Architected Agent, an AI service designed to examine a customer’s cloud infrastructure, compare it against the company’s standards for how systems should be built, and return specific fixes. AWS described it as working like an experienced cloud architect, which is a notable framing […]
ServiceNow Launches Flow, an AI Service Desk That Works Inside Slack and Teams
IT teams spend much of their time solving the same problems again and again, from password resets to questions about company policy. ServiceNow’s new service, Flow, is built around a simple idea: once someone resolves one of those requests in a Slack or Microsoft Teams conversation, they can click a single button, and Flow will […]
Microsoft’s Rebuilt Copilot Is a Bet on How Companies Will Work Next
In 1981, a multinational company that wanted to know what the next financial quarter looked like had to piece the answer together from interoffice memos and faxes, each moving from desk to desk until someone could reconcile the numbers. That labor-intensive process disappeared with the introduction of the Excel spreadsheet, which traveled as an email […]
Okta Launches Blueprint Alliance to Set Standards for Securing Enterprise AI Agents
Unsanctioned agents. Borrowed credentials. Agents exceeding orders. These are the things that keep enterprise security teams up at night. Software vendors have shipped tools to rein them in, but Okta argues those efforts are piecemeal. It’s like trying to empty the ocean with a teaspoon. That’s why on Wednesday at its annual Oktane conference, the […]
Salesforce Unveils ‘Trusted Enterprise AI Harness’ to Give AI Agents Business Context
Salesforce built its business on human users, but over the past couple of years, it’s been building for the digital ones. Since launching Agentforce in 2024, the company has invested in helping customers become what it calls “agentic enterprises”—firms where autonomous agents work alongside human employees. On Thursday, Salesforce introduced the latest step in its […]
Botsitting, Botshitting, and the Hours AI Never Gave Back
We’re being bombarded by tech companies hyping the transformation of the workforce, which they contend no longer consists solely of human-to-human collaboration but also of human-to-AI agent collaboration. It’s the era of the agentic enterprise or the proliferation of Frontier Firms—whichever marketing label you prefer. Yet, despite all the pronouncements that AI agents will accelerate […]
Glean Bets the Enterprise AI Fight Will Be Won on Context
An AI agent that doesn’t know your company burns money trying to prove it. That’s the argument Glean is making as it pitches why context is critical to the success of any enterprise AI program. At its annual customer conference, Glean:GO, in San Francisco this past week, that was the only thing the company wanted […]
Lattice Acquires Pando in Its Latest AI-Native Bet
Lattice announced this week that it has acquired the career development startup and one-time rival Pando, making its second acquisition this year as the HR software industry consolidates talent tools around AI. Pando founder and chief executive Barbra Gago is joining Lattice as chief marketing and strategy officer. However, financial terms were not disclosed, nor […]
Zscaler Takes Zero Trust Beyond Human Users to Govern the Rise of AI Agents
As new AI agents accelerate their entry into the workplace, cybersecurity platform Zscaler is extending its Zero Trust Exchange to govern how these autonomous systems connect, access data, and operate across enterprise networks. On Tuesday, the company unveiled three new capabilities—AI Broker, AI Access Graph, and Endpoint AI Security—that together constitute what Zscaler calls the […]
Asana Launches Agentic Work Management Platform, Pitching Itself as the ‘Easy Button’ for AI-Driven Enterprises
Asana has spent over 18 years telling companies how to manage work. Now, it wants to tell them how to manage AI. On Thursday, the company unveiled its Agentic Work Management Platform, a system designed to align humans and agents around the same plan, context, and governance. Asana calls it the “most significant product evolution” […]