Archive
Tag: Enterprise Developers
Intercom Turns Fin Into a Developer Platform
Three years after launching its Fin customer service agent, Intercom is opening it up to third-party developers via an API. There’s a catch: It’s open to anyone spending at least $250,000 on Intercom, but the company promises usage rates that are “by far the cheapest in the industry.” Until today, Fin had been confined to […]
HubSpot Moves Breeze Agents to Outcome-Based Pricing
HubSpot is restructuring how it charges for its Breeze AI agents, moving to a model in which customers pay for results rather than by usage. It’s a significant bet that the company can deliver measurable value at a moment when business leaders are scrutinizing every AI line item. “Businesses are being asked to make big […]
AWS’s Frontier Agents Are Now GA—Ready to Automate Your DevOps and Security Headaches
AWS’s “Frontier Agents,” autonomous programs capable of building, securing, and operating software, have launched—well, two of them, at least. Coming nearly five months after their introduction at last year’s re:Invent conference, developers can use the AWS DevOps and Security agents to automate their delivery pipelines and protect their apps from vulnerabilities. But, for those hoping […]
Jentic Is Betting That AI’s Biggest Problem Is Your APIs
The agents are ready. The pipes aren’t. That’s the uncomfortable reality sitting underneath the AI agent boom. Enterprises are racing to deploy AI agents that can book flights, resolve customer complaints, reroute shipments, and connect systems that may have never spoken with each other before. The capability does exist. But the moment an agent takes […]
Why SAP Is Partnering With the Nonprofit That Helped Build the Open Internet
Enterprise data has a trust problem. As AI agents begin making business decisions autonomously, that problem is about to get very expensive. To solve this, SAP is enlisting the help of the Open Data Institute (ODI), a nonprofit think tank founded by Sir Tim Berners-Lee, the inventor of the World Wide Web, dedicated to advancing […]
Developers Can Now Tap Slack’s Real-Time Data With RTS API and MCP Server
Developers looking to ground their AI agents in live workplace data can now tap Slack’s real-time search (RTS) API and its Model Context Protocol (MCP) server. Months after being announced, the two developer tools are now generally available. When incorporated, agents can leverage project conversations, team knowledge, business decisions, and other Slack data to inform […]
Salesforce Tracks OpenClaw, Seeing Lessons for AI Agents
Salesforce is paying close attention to the development of OpenClaw, betting that technology enabling AI agents to operate computers autonomously could fundamentally change how enterprise software is used, automated, and scaled. The company believes these sophisticated bots can add significant value, but warns that it’s critical to harness this power correctly and ensure the right […]
Claude Code Becomes the Engine Behind ServiceNow’s Vibe Coding Agent
ServiceNow is upgrading its Build Agent, shifting the coding assistant to run by default on Anthropic’s Claude Code instead of the general-purpose Claude model. This change gives users access to a language model purpose-built for software development, better suited to handling coding tasks and application logic when building production-grade apps and agents. This move is […]
Salesforce Brings Slack and Agentforce Into Claude to Let AI Work Where Users Already Are
Salesforce and Anthropic are back with new integrations that make it easier for enterprise workers to use their preferred AI tools on the job. Today’s announcements build on a longstanding partnership between the two tech firms, dating back to 2024. Teams can now use Slack’s Model Context Protocol (MCP) App directly in Claude, transforming the […]
Vibe Coding Is Here to Stay, but Human Oversight Remains Critical
The tech industry embraced vibe coding in 2025, as software development became one example of how artificial intelligence can disrupt professions. Instead of traditional line-by-line hand coding, developers can now instruct a bot to code an application through an intent-driven prompt. Vibe coding startups like Lovable have attracted tremendous investor interest, reaching unicorn status in […]