Tag: Customer Service

Welcome to Hotel AI

July 3, 2018

All-Turtles, Artificial Intelligence, IoT
For Intercom, All Your Customer Relationships Are Belong to You

June 6, 2018

Apps, Enterprise
The Big Problem Brands Have Communicating With Customers

October 27, 2017

Dev, Enterprise, Marketing, Social Media, Trends & Analysis
End of Business as Usual: It’s Another Thing to KNOW Your Customers, Not Just Have Them

November 1, 2011

Marketing, Reviews
Pivoting To Survive: Businesses Need To Learn To Shift Attention To Their Customers

October 25, 2011

Events, Marketing, Trends & Analysis
The Disrupt Revolution Is Upon Us & The Internet Will Never Be The Same Again

September 11, 2011

Marketing, Trends & Analysis
It’s Time To Put Up or Shut Up: Don’t Promote Customer Service If You Don’t Follow Through

September 4, 2011

Marketing, Social Media
Apple Appears To Listen To The Social Web, Arrives At SXSW & People Flock

March 10, 2011

Marketing, Trends & Analysis
The Story Behind Zappos’ Success Lies Behind Two Empowering Words: Deliver Happiness

June 7, 2010

Ecommerce, Marketing, Reviews
What Happens When You Think Your Customers Will Kowtow To You?

August 7, 2009

Marketing, Social Media