Tag: Customer Experience

Zendesk’s New AI Resolution Platform Aims to Tackle Customer Service’s Biggest Question

March 26, 2025

Apps, Artificial Intelligence, Business, Enterprise, Marketing
Adobe Steps Into Its Orchestration Era With New AI Agents for Sales and Marketing

March 19, 2025

Artificial Intelligence, Business, Enterprise, Generative AI, Marketing
Zendesk Unveils AI Dynamic Pricing Plan to Make Service Automation More Flexible

November 11, 2024

Artificial Intelligence, Business, Enterprise
‘It Delivers’: Intercom’s Next-Gen Fin AI Agent Switches from OpenAI to Anthropic

October 12, 2024

Apps, Artificial Intelligence, Business, Enterprise, Generative AI
Why Zendesk Thinks AI Is Key to Restoring ‘Humanity’ to Dreaded Customer Service Calls

October 11, 2024

Apps, Artificial Intelligence, Business, Enterprise, Generative AI, The AI Economy
End of Business as Usual: It’s Another Thing to KNOW Your Customers, Not Just Have Them

November 1, 2011

Marketing, Reviews