Archive
Tag: Business Intelligence
Salesforce Buys Apromore to Give AI Agents a Map of Business Operations
Salesforce continues its shopping spree of AI startups to bolster its Agentforce platform. Today, the company is announcing that it has signed a definitive agreement to acquire process mapping firm Apromore. This is Salesforce’s sixth business it has purchased, and it plans to incorporate its expertise in process intelligence and optimization into its CRM platform. […]
Zendesk Acquires HyperArc to Build AI-Powered Customer Intelligence
Zendesk announced on Monday that it has acquired HyperArc, a startup building an AI-first business intelligence platform capable of learning from teams. Financial terms of the deal were not disclosed, but Zendesk says it plans to bolster its analytics capabilities with HyperArc’s HyperGraph engine and real-time generative AI-powered insights. “GenAI is transforming analytics, making it […]
Salesforce Supercharges Tableau With ‘Agentic Analytics’ to Deliver Smarter BI
Salesforce is adding a bit of agentic magic to Tableau. The company announced it’s bringing agentic analytics to the data visualization software through a new offering called Tableau Next. It’s all about helping executives get faster, sharper intelligence to drive decisions. The tool leverages AI to analyze a company’s data better and provide actionable insights […]