Archive
Tag: AI Business
Slack’s New AI Slackbot Is Less About Chat and More About Running the Workplace
Slack bills itself as “where work happens.” Lately, the Salesforce-owned company has been working hard to make that slogan more literal, rolling out features designed not just to speed up how work gets done, but also to keep workers in the app for longer periods. On Tuesday, Slack reinforced that positioning with the general availability […]
Shopify and Google Develop New Open Protocol That Could Make AI Shopping Ubiquitous
Shopify and Google are betting on agentic commerce, and to make it work, the two have jointly developed a new protocol that lets AI agents discover products, browse options, and complete purchases on a user’s behalf—all from a chat. The new Universal Commerce Protocol (UCP) is an open-source standard that permits agents to connect with […]
How Shopify Is Turning AI Into a Strategic Advantage for Merchants
Shopify’s Winter 2026 release is here with over 150 new features for merchants, but the centerpiece is a sweeping suite of AI tools designed to do more than automate tasks. From a rebuilt Sidekick AI to agentic storefronts that help sellers control how their brand appears in ChatGPT, Perplexity, and Microsoft Copilot, Shopify is betting […]
Zendesk Says AI ARR Could Hit $400M to $500M in 2026
As the customer service software market undergoes a seismic shift driven by artificial intelligence, Zendesk is positioning itself at the epicenter of transformation. Three years after Tom Eggemeier succeeded co-founder Mikkel Svane as chief executive, the company has evolved into what it claims is an “AI first” company. Its efforts appear to be paying off, […]
AWS Unveils ‘AI Factories’ to Build Sovereign-Grade AI Infrastructure for Governments and Giants
Amazon Web Services (AWS) has worked with many large companies to develop large-scale AI infrastructure, from Anthropic to Saudi Arabia-backed HUMAIN. Now, the company wants to make it easier for the public sector to access the same capabilities, without the heavy investment. At this year’s re:Invent conference, the tech firm announced the launch of AI […]
Vercel Brings Native AWS Database Support to Supercharge AI-Powered App Development
Vercel is rolling out native support for Amazon Web Services (AWS) databases, better positioning itself more firmly at the center of the AI-driven app boom and the infrastructure behind it. Starting today, the front-end cloud platform is adding Aurora PostgreSQL, DynamoDB, and Amazon DSQL to its marketplace. The trio joins Prisma, Supabase, MongoDB Atlas, Neon, […]
Kyndryl Launches AI Framework to Revitalize Legacy IBM Mainframes
Kyndryl is betting that AI agents can do what years of modernization efforts haven’t: Move the most entrenched mainframes into a faster, more automated era without disrupting the critical workloads they carry. The company is launching an AI-driven framework built around intelligent agents and its Kyndryl Bridge platform, initially supporting IBM’s z/OS mainframes. “Mainframe teams […]
AI Agent Ambition vs. Reality: Enterprises Expect Mass 2027 Deployment, But ‘Sprawl’ and Skills Gaps Keep 97% From Scaling
If 2025 feels like the year AI agents finally arrived, 2027 may make it look tame by comparison, with analysts projecting an outright surge in enterprise-grade bots. But for now, even as companies adopt these digital workers, their ambitions far outpace their execution; 97 percent have yet to figure out how to scale agents across […]
Ai2’s Olmo 3 Offers Advanced Reasoning and Larger Context Windows Without High Costs
The Allen Institute for Artificial Intelligence (Ai2) is rolling out its third-generation open language model, promising top-tier performance without the steep energy demands or hefty infrastructure price tag. The nonprofit AI lab states that the new system, Olmo 3, provides developers with “full visibility and control” across every stage of training, checkpoint, and dataset. “Olmo […]
Salesforce Launches New Agentforce Observability Tools to Solve the AI Black Box
Salesforce is introducing new tools in its Agentforce 360 platform to provide greater transparency, giving enterprises clearer insight into how AI agents behave. The goal: crack open the proverbial black box that has slowed AI adoption and undermined trust. As organizations push to build truly agentic enterprises, the ability to observe and understand these bots […]