Archive
Tag: AI Agents
4 Types of Consumers—and What They Expect From AI Agents
When it comes to AI agents, most of the conversation has centered around enterprise and B2B use cases. But consumer interest is growing—and it’s too big to ignore. New research from Salesforce reveals that everyday users are just as eager to engage with AI agents, not just for productivity, but also for personalized support in […]
HubSpot Buys Dashworks to Power Up Breeze’s Search and Content Tools
HubSpot is expanding its AI capabilities with the acquisition of Dashworks, a startup known for its AI-powered search and knowledge management tools. Financial terms were not disclosed, but the Dashworks team will be integrated to bolster HubSpot’s Breeze offering, specifically in areas such as search and content gathering. “What’s impressive about Dashworks is its simplicity—ask […]
Beyond UX: Why the Future of Tech Is About Creating Interfaces for AI, Not Humans
IN THIS ISSUE: Unpack all the insights from John Maeda’s Design in Tech 2025 Report, where AI isn’t replacing designers—it’s redefining the entire discipline. From the rise of agents to the shift from UX to AX (Agent Experience), Maeda maps out how design must evolve to meet an AI-augmented world. The Prompt At this year’s […]
Docusign’s IAM Platform Gets Smarter with Purpose-Built AI Contract Agents
Artificial intelligence agents are coming to the Docusign Intelligent Agreement Management (IAM) platform. Later this year, the company will roll out purpose-built bots designed to streamline contract workflows and flag risks in real-time. These agents will help organizations expedite their review process and alleviate administrative bottlenecks. Along with the contact agents, Docusign is rolling out […]
Salesforce Supercharges Tableau With ‘Agentic Analytics’ to Deliver Smarter BI
Salesforce is adding a bit of agentic magic to Tableau. The company announced it’s bringing agentic analytics to the data visualization software through a new offering called Tableau Next. It’s all about helping executives get faster, sharper intelligence to drive decisions. The tool leverages AI to analyze a company’s data better and provide actionable insights […]
4 Steps to Building Smarter AI Agents
IN THIS ISSUE: Dive into Salesforce’s new framework for CIOs, offering advice on how their organizations can effectively harness the power of AI agents. Explore the four steps necessary to develop mature, intelligent, effective bots, and discover how companies can align their AI strategies with business goals. Plus, catch up on the latest from Google […]
Google’s Customer Engagement Suite Gets Human-Like AI Agents with Voice, Emotion, and Video Support
Google is rolling out an update to its Customer Engagement Suite. The latest release enhances its Conversational Agent product with new features designed to help organizations build more interactive and personalized AI-powered call center experiences. Specifically, it has human-like voice comprehension and improved emotional intelligence, allowing the bots to adapt better to conversations in real-time. […]
HubSpot Expands AI Offerings With New Agents to Help SMBs ‘Play Big’
HubSpot has introduced new and updated AI-powered tools to help small and medium-sized businesses grow like their enterprise counterparts. Among the 200 features announced, the company unveiled four agents built on its Breeze AI platform: a customer assistant, a knowledge base tool, a prospecting assistant, and a content generator. While designed to help organizations scale […]
Atlassian Bundles Rovo AI With Premium Plans, Launches No-Code Rovo Studio for Custom AI and Automation
Six months after launching its Rovo AI platform to the public—initially as a paid add-on—Atlassian is now offering it free as part of its Premium and Enterprise subscriptions. The company plans to extend this to Standard customers sometime in the future. “We believe that unlocking the limitless potential of your own knowledge is fundamental, not […]
Google Pushes Agent Interoperability With New Dev Kit and Agent2Agent Standard
Google is doubling down on enterprise AI. At Cloud Next 2025, the company unveiled new cloud capabilities designed to help businesses turn AI potential into real-world impact. That includes the arrival of Gemini 2.5 Flash on the Vertex AI developer platform and upgrades to its generative media models. And, as AI agents begin taking on […]