Archive
Tag: AI Agents
ServiceNow and Nvidia Unveil Apriel 2.0, a Compact Open Model Made for Regulated Industries
ServiceNow and Nvidia have introduced Apriel 2.0, the latest version of their jointly-developed Apriel Nemotron open model. It boasts improved reasoning, native support for multimodal input, and built-in data and safety guardrails. However, unlike its predecessor, which was a general-purpose foundation model, Apriel 2.0 is explicitly designed for autonomous and semi-autonomous agents operating in regulated […]
Microsoft 365 Copilot Gets the Power to Build Apps and Automate Workflows
Microsoft is adding new capabilities to Microsoft 365 Copilot to help employees be more productive. Available today through the Frontier Program are two new agents —App Builder and Workflows—and a lightweight version of the company’s existing Copilot Studio app. The goal of these tools is to empower all workers—not just power users—to use AI more […]
SAP Challenges Value of ‘Best-of-Breed’ Apps in Enterprise AI
When executive Muhammad Alam stepped onto the Fountainbleau theatre stage in Las Vegas earlier this month to give his opening keynote talk at SAP Connect, I half-expected to witness a spectacle. After all, I’m at a tech conference where AI dominates the agenda, so why wouldn’t there be a flashy performance, brimming with pagentry, to […]
Vercel Deepens Its AI Push With New Tools That Build Reliability and Intelligence Into Software
Vercel, the cloud platform for front-end developers, is expanding deeper into AI. The company has rolled out a series of tools designed to help developers build faster, more reliable, and more secure AI applications. Among them: enhancements to the company’s agent that now empower it to investigate anomaly alerts, a new open-source kit that bakes […]
Lattice Transforms the Workplace with Habit-Focused AI Agents
Weeks ago, when Sarah Franklin proclaimed that Lattice was in its “refounding” moment, it wasn’t just a catchy phrase—she had her eyes set on reimagining what the people management platform could become in the AI era. While she was initially reserved about what she could disclose, Franklin is opening up and sharing what Lattice is […]
Most Companies Still Aren’t Ready for AI, But Leaders Are Starting to Capture Value
The number of companies truly ready for AI may have plateaued, with just 13 percent saying they’re prepared to operationalize the technology. That’s according to Cisco’s third annual AI Readiness Index, released earlier this month. While the topline number hasn’t shifted year over year, the context has. Cisco says the so-called “Pacesetters”—a small but disciplined […]
Salesforce’s Agentforce 360 Aims to Help Companies Escape ‘AI Pilot Purgatory’
Welcome to the era of the agentic enterprise. At this year’s Dreamforce event, Salesforce is unveiling Agentforce 360, a major upgrade to its agentic development platform. The company says it brings together humans, AI agents, apps, and data to help organizations forge stronger connections with customers, employees, and suppliers. “What we want to see is […]
Salesforce ‘Reimagines’ Itself in Slack
Salesforce is using this year’s Dreamforce conference to unveil a sweeping transformation: It’s rebuilding itself around Slack, turning the team communication app into the front door for its AI-driven vision of the “agentic enterprise.” Some of the bold steps Salesforce is taking to make this reality include natively embedding some of its CRM apps into […]
Dialpad Launches Agentic AI That Can Solve 70% of Customer Requests
Dialpad is joining the ranks of software providers with an agentic AI platform. On Thursday, the cloud communication firm announced the launch of a new service that provides businesses with autonomous voice and text-based bots capable of understanding complex requests and detailed reasoning. They’re also proactive, meaning they won’t just respond to queries, but also […]
Salesforce Buys Apromore to Give AI Agents a Map of Business Operations
Salesforce continues its shopping spree of AI startups to bolster its Agentforce platform. Today, the company is announcing that it has signed a definitive agreement to acquire process mapping firm Apromore. This is Salesforce’s sixth business it has purchased, and it plans to incorporate its expertise in process intelligence and optimization into its CRM platform. […]