Archive
Tag: AI Agents
ServiceNow and Nvidia Want to Make Desktop AI Agents Safe Enough for the Enterprise
For years, enterprises have struggled to govern AI where it actually runs, across clouds, tools, and now, increasingly, the desktops where employees do their work. ServiceNow thinks it has an answer, and it’s building the solution with Nvidia. Project Arc is the result: an enterprise desktop agent designed to bring autonomous capabilities seen in tools […]
AWS Is Trying to Make Kiro the Most Trustworthy AI Coding Tool in the Room
In software development, the costliest mistake rarely lives in the code. It lives in the requirements that came before it. Typically, the issue arose because a developer interpreted the specs differently from the author—and that’s human-to-human. Imagine how much more challenging this can be when vibe-coding. That’s why Amazon Web Services (AWS) is updating its […]
Glean Wants Enterprises to Treat AI Agents Like Software—With a Full Development Lifecycle to Match
Enterprises have spent the past year building AI agents. Now they have to figure out what to do with them. To help, Glean has released its Enterprise Agent Development Lifecycle (ADLC), a framework that gives Chief Information Officers and IT leaders a repeatable path to scale agents across their organizations. “Agents are software. They need […]
ServiceNow’s AI Control Tower Lands Inside Amazon Bedrock Agentcore
Enterprises that have gone the build-your-own route with agentic AI—picking their own models and standing up their own agent infrastructure on platforms like Amazon Bedrock AgentCore—have had to figure out governance themselves. ServiceNow is offering them a shortcut. The company on Wednesday connected its AI Control Tower with AgentCore, giving customers a single layer to […]
Twilio’s Ola Is the Communication Layer That Tells AI Agents No
As the AI industry builds agents with greater capabilities and freedom to do what they want, Twilio is choosing to build the layer that decides whether they should. On Thursday, the communications infrastructure platform unveiled Ola, a tool that lets people approve or block actions taken by their AI agents on their behalf. Created by […]
AWS Gives AI Agents the Authority to Spend With AgentCore Payments
Amazon Web Services (AWS) is building the infrastructure that lets AI agents transact on behalf of humans—with their consent, of course. At its Financial Services Symposium on Thursday, the company unveiled AgentCore Payments, a set of features within Amazon Bedrock that lets AI agents access and pay for the resources they use. Built with Coinbase […]
Atlassian Bets That Context-Rich Agents Beat Context-Blind Ones
When Atlassian introduced Rovo AI in 2024, it wasn’t running solely on a foundation model. It was drawing on the Teamwork Graph, the company’s structured map of how people, teams, projects, and decisions connect across an organization, built over more than two decades of enterprise use. That context layer is what Atlassian said set Rovo […]
Twilio Takes On ‘Agent Amnesia’ So Customers Never Have to Repeat Themselves Again
How many times have you called customer service, explained your problem, got transferred, and had to start all over again? With AI agents in the mix, that experience doesn’t get better—it multiplies. Twilio calls it the “conversation gap”: the disconnect between fragmented systems that leaves AI agents without the context they need to pick up […]
Adobe’s Productivity Agent Is Changing What a PDF Can Be
Adobe invented the PDF. For decades, it’s defined how the world shares its most important information. Now, the company wants to redefine what happens once that document lands on the other end. On Wednesday, it’s launching an AI-powered productivity agent and new publishing capabilities in PDF Spaces that turn static files into interactive experiences. “We’re […]
ServiceNow Expands AI Control Tower With Enforcement Capabilities Across the Enterprise
Once meant to serve as a traffic manager for AI agents, ServiceNow’s AI Control Tower is evolving into what the company calls an end-to-end AI command center. A year after its launch, ServiceNow is making the case that dismissing it as an add-on is a mistake—it’s now become critical to how enterprises manage AI at […]