Archive
Category: The AI Economy
AI’s Ticking Clock: Just 13% of Companies Say They’re Ready for AI; Most Fear an 18-Month Deadline to Act
The AI Scramble At the speed at which artificial intelligence is moving today, companies believe time is running out to take advantage of its capabilities. There’s one problem: They need more time to prepare for AI. In its second annual AI Readiness Index, Cisco finds a gap between the urgency organizations feel and how ready […]
Ai2: The AI House That Paul Allen Built
When it comes to artificial intelligence, giants like OpenAI, Anthropic, Meta, Google, and Amazon often dominate the spotlight, leaving little room for other key players. Yet, one company has been quietly researching AI for over a decade, is based outside Silicon Valley, and is helping lead the charge for the technology’s openness. Called Ai2, this […]
AI Agents Are Coming for Your Computers
AI agents are no longer just passive tools—they’re becoming active decision-makers on our desktops. From automating workflows to managing tasks, these digital companions are stepping into roles once reserved for human operators. These bots are growing in sophistication and could soon take greater control of our computers, reshaping how we interact with technology. It’ll raise […]
How Companies Are Unlocking AI’s Value Beyond the Hype
IN THIS ISSUE: Learn how companies are cutting through AI hype to build effective, winning strategies with the technology. Plus, OpenAI’s AI-powered search is now available to the public, marking a pivotal moment: Is this the end of traditional search as we know it? Will Google’s crown be at risk? Finally, don’t forget about this […]
Salesforce’s Agentforce Goes Live, Turning Up the Heat in the AI Agent Fight With Microsoft
Get ready for a proliferation of autonomous agents. Salesforce’s Agentforce platform is now generally available, publicly launching more than a month after its introduction. With it, the company is ushering in the democratization of sophisticated AI bots, providing a solution in which anyone can quickly develop AI agents that connect with their enterprise data and […]
Celebrities and Artists Slam AI Training, Calling It a ‘Major Threat’ to Livelihoods
IN THIS ISSUE: Those in the arts, media, and entertainment industries are among the more vocal regarding AI, behaving as doomsayers and calling for more protection for their work. Plus, iPhone users will finally get AI on their devices when the first set of Apple Intelligence features are released next week; OpenAI may soon release […]
Why Zendesk Thinks AI Is Key to Restoring ‘Humanity’ to Dreaded Customer Service Calls
This week, we’re exploring AI agents, an emerging topic that will dominate company discussions in the coming months as they reshape business interactions, both between organizations and consumers. I just returned from New York City, where I attended Zendesk’s inaugural AI Summit as a company guest. It seems like AI summits are everywhere these days; […]
Strategic Leadership in the Age of Generative AI: A Guide for Long-Term Success
Can a new book finally help executives grasp the full potential of AI? In this issue of “The AI Economy,” we look at “Winning with Generational AI” and chat with one of its authors, Charlene Li, to understand if this 90-day blueprint can offer highly sought-after clarity. You have probably heard about NotebookLM, but what […]
Salesforce Gives the Gift of Free AI Trailhead Courses Through 2025
This is my final dispatch from Dreamforce 2024. The conference did live up to the hype Salesforce chief executive Marc Benioff promised: We’d all be talking about artificial intelligence. For this issue of “The AI Economy,” read about how Salesforce is preparing non-technical workers to adapt to this third wave of AI. Although Agentforce requires […]
How California is Trying to Regulate Artificial Intelligence
Believe it or not, this “The AI Economy” issue is not about Salesforce. Instead, we’ll look at how California lawmakers are trying to legislate AI and if there’s been any progress. Plus, the week’s roundup of AI news you may have missed. The Prompt If there’s something most people will agree on, it is that […]