Archive
Category: Enterprise
Anthropic’s Demand Problem Is a Good Problem—Until It Isn’t
Has Anthropic’s “Fail Whale” moment arrived? The company announced this week on social media that, due to growing demand for Claude, users will run through their five-hour session limits much faster during peak hours. Notably, it comes days after Anthropic touted a “limited-time promotion” that doubled the usage limit for those who used Claude outside […]
Jentic Is Betting That AI’s Biggest Problem Is Your APIs
The agents are ready. The pipes aren’t. That’s the uncomfortable reality sitting underneath the AI agent boom. Enterprises are racing to deploy AI agents that can book flights, resolve customer complaints, reroute shipments, and connect systems that may have never spoken with each other before. The capability does exist. But the moment an agent takes […]
Why SAP Is Partnering With the Nonprofit That Helped Build the Open Internet
Enterprise data has a trust problem. As AI agents begin making business decisions autonomously, that problem is about to get very expensive. To solve this, SAP is enlisting the help of the Open Data Institute (ODI), a nonprofit think tank founded by Sir Tim Berners-Lee, the inventor of the World Wide Web, dedicated to advancing […]
Palo Alto Networks Brings AI Agent Support to Prisma Browser with Selectable LLMs
On the same day Palo Alto Networks announced that its Prisma Browser is now available for small- and medium-sized businesses, the cybersecurity firm also unveiled updates for its secure browser app that add support for AI agents. As Chief Executive Nikesh Arora puts it, this new iteration is now “more capable in terms of ability […]
Palo Alto Networks Expands Prisma Browser Beyond Enterprises to Protect SMBs From AI-Driven Threats
Artificial intelligence is moving closer to the edge, with the browser emerging as a key battleground. Startups like Perplexity and The Browser Company are building agentic browsers, while Google and Microsoft are adding AI capabilities to Chrome and Edge, enabling agents to navigate apps, fill forms, and execute workflows like a human. Palo Alto Networks […]
Adobe Firefly Unlocks Custom Models for Public Beta, Letting Creators Own Their Style
This year, Adobe Firefly turns three, and it looks very different from its public beta launch. What started as a hub for the company’s generative models has evolved into something broader: a platform that brings together both Adobe and third-party models, giving creative professionals a single place to choose the right engine for the job. […]
Snowflake Unveils Project SnowWork to Turn Enterprise Data Insights into Action
Snowflake is taking a major step forward as a data platform company, launching a new product called Project SnowWork. It’s an autonomous enterprise AI platform that extends AI beyond the firm’s foundation and insights layers, helping users get work done. As a “proactive AI collaborator,” it provides responses grounded in data within the Snowflake platform. […]
Zendesk Acquires Agentic Startup Forethought to Push Customer Service Towards Autonomous Agents
As Zendesk seeks to reshape the customer service landscape, it is betting that artificial intelligence will soon handle the majority of service interactions. To accelerate that shift, the company announced plans to acquire the AI startup Forethought. Specific terms of the deal were not disclosed, but a Zendesk spokesperson revealed it is an all-cash acquisition […]
New Salesforce Agentforce Contact Center Unifies AI, CRM, and Telephony to End Disjointed Service Calls
Salesforce is pressing ahead with its plan to weave AI agents into every corner of sales and marketing. Its latest move is Agentforce Contact Center, a new agentic customer service platform blending all avenues of communication with AI and an enterprise-grade CRM. With it, organizations can better predict their customer’s needs using real-time access to […]
How GrubIQ Gives Franchise Owners a Smarter Edge in Restaurant Operations
Picture a first-time franchise owner eager to open a restaurant despite having little to no operational experience. While the franchiser may help them secure a location and finalize the paperwork, once the doors open, any meaningful guidance can be hard to find. The fact is that many owners enter the business without a clear understanding […]