Archive
Category: Enterprise
Salesforce’s $750 Million Bet to Reimagine Productivity in the Modern Workforce
Five years ago, it started as something many people equated to being a word-processing app. Quip, started by former Facebook Chief Technology Officer Bret Taylor and ex-Googler Kevin Gibbs, was initially yet another standalone service that created documents in the cloud, joining a crowded marketplace filled with the likes of iA Writer, Google Docs, and […]
User-Generated Marketing Service Chute Acquired by Private Equity Firm ESW Capital
A few years ago, companies clamored for solutions to help them capitalize on free media, the content people were producing on social media and voicing their support or displeasure about a particular product or brand. Companies created tools to facilitate communication from marketing managers and customer service agents to these influencers. Several, including Buddy Media […]
For Intercom, All Your Customer Relationships Are Belong to You
When I started working for Intercom a year ago, the initial reactions I received were people asking: “The live chat company?” While that’s primarily the solution it’s known for, the reality is in this age where businesses flock to Facebook, Google, Slack, Kik, WeChat, and other third-party messaging services, Intercom wants to provide the same […]
Begin Shuttering Slack-Based Task Management Tool To Pursue The Serverless Stack
Nearly two months ago, Ryan Block launched a Slack bot called Begin with a goal of improving our workplace productivity. But on Thursday, his company announced a major change: The bot is being shuttered in favor of pivoting to become a “continuous delivery platform.” For some, the termination of Begin’s current incarnation might be stunning, […]
Managing Your Healthcare Data Through the Blockchain
Editor’s Note: This post about healthcare’s blockchain usage was originally published on the now-defunct Samsung NEXT blog in April 2018. Data is one of the most valuable commodities in the healthcare industry. It’s so important that there are a host of regulations dictating how it’s protected. But as technology progresses, new threats and workflows have emerged […]
Why Salesforce’s Quest For $20 Billion Rests With AppExchange and Trailhead
Last November, Marc Benioff declared his company would generate $20 billion in revenue by 2022. The declaration by Salesforce’s chief executive came after the company successfully beat analyst expectations in its Q4 earnings, where it revealed it had also passed a revenue milestone of $10 billion for the fiscal year. The growth was attributed to more […]
Begin Tries To Solve Slack Overload With Its Task Management App
Slack has more than 6 million users on its team communication platform, but for many people, something that’s increasingly gaining attention is this concept of “Slack overload”. It’s information overload — people have so much flexibility when it comes to chatting with colleagues, be they remote or right next to them, that they are prone […]
Evernote’s Desire To Be The Workplace’s Virtual War Room For Projects
It was 10 years ago at a tech event in San Francisco where I was first introduced to a company called Evernote. Initially I was unsure about its potential — why would I want an app to keep track of things when I could just write it down? Fast forward some time later and I […]
The Big Problem Brands Have Communicating With Customers
Technology is often highlighted as the savior for businesses, enabling them to be better connected with their customers and adapting to the new age of capitalism. But the truth is that it’s not an “if you add it, they will come” scenario. Companies touting that they’re using live chat, bots, new age support services, and […]
Microsoft’s Push To Capitalize On LinkedIn’s Economic Graph
It’s commonplace to look at a company’s acquisition news and be puzzled by how the move fits in with the buyer’s vision. One need only look at LinkedIn’s acquisition by Microsoft in 2016 as an example. In its largest deal to date, the Redmond, Wash.-based technology company spent more than $26 billion to acquire a […]
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