Archive
Category: Business
HubSpot Launches an AEO Tool to Help Marketers Show Up in ChatGPT, Gemini, and Perplexity
HubSpot is releasing a slate of tools designed to help businesses improve awareness, grow revenue, and scale customer support. It’s part of the company’s annual Spring Spotlight event. And while there are more than 100 announcements to parse through, the one that may impact HubSpot’s customers the most is the launch of HubSpot AEO. It’s […]
Why Microsoft Is Betting on OpenClaw
IN THIS ISSUE: Microsoft is making its boldest agentic bet yet, building a new team to bring the OpenClaw framework into Microsoft 365 Copilot — a move that could reshape how hundreds of millions of office workers interact with AI. But as enterprises race to deploy AI agents, a quieter crisis is building in the […]
You Can Now Use Upwork in ChatGPT to Find Freelancers
Upwork is doubling down on its partnership with OpenAI by integrating its Work Marketplace directly into ChatGPT. Using natural language, businesses can describe their project needs, discover relevant talent, and draft job posts—all without leaving the AI platform. From there, they’re guided to Upwork, where Uma, the company’s own AI work agent, picks up to […]
ServiceNow’s Context Engine Infuses AI Agents With the Know-How to Act
An AI agent is only as good as the information it has. To ensure optimal performance, ServiceNow has developed what it calls the Context Engine, an enterprise-grade tool that pairs AI agents with an organization’s institutional knowledge, relationships, and decision history. It’s the centerpiece of a broader set of announcements the company is making on […]
Visa Wants to Be the Payment Rail for the Agentic Economy
Visa is looking to position itself as the payments backbone for agentic commerce. On Wednesday, the global payments network debuted Intelligent Commerce Connect (ICC), a platform designed to help AI agents discover merchants and complete purchases on behalf of users. Notably, despite it coming from Visa, it works across any card network or credential infrastructure […]
Intercom Turns Fin Into a Developer Platform
Three years after launching its Fin customer service agent, Intercom is opening it up to third-party developers via an API. There’s a catch: It’s open to anyone spending at least $250,000 on Intercom, but the company promises usage rates that are “by far the cheapest in the industry.” Until today, Fin had been confined to […]
HubSpot Moves Breeze Agents to Outcome-Based Pricing
HubSpot is restructuring how it charges for its Breeze AI agents, moving to a model in which customers pay for results rather than by usage. It’s a significant bet that the company can deliver measurable value at a moment when business leaders are scrutinizing every AI line item. “Businesses are being asked to make big […]
Claude Users Say Tokens Are Disappearing Too Fast. Anthropic Isn’t Saying Much.
The more I think about it, the more I see rate-limit toggling by Anthropic and its peers as similar to the era before unlimited talk, text, and data on our smartphones. Back then, we scrambled to tell people to contact us outside peak hours so we wouldn’t use all of our allotted monthly minutes. This […]
Microsoft Expands Copilot Cowork to Frontier Program, Upgrades Researcher With Multi-Model Intelligence
Microsoft is opening Copilot Cowork to a broader set of enterprise customers through its Frontier program, the company announced today—the latest step in its bet that AI should stop answering questions and start finishing work. Powered by Anthropic’s Claude, Copilot Cowork lets users delegate complex tasks to an AI agent that plans and executes work […]
Anthropic’s Demand Problem Is a Good Problem—Until It Isn’t
Has Anthropic’s “Fail Whale” moment arrived? The company announced this week on social media that, due to growing demand for Claude, users will run through their five-hour session limits much faster during peak hours. Notably, it comes days after Anthropic touted a “limited-time promotion” that doubled the usage limit for those who used Claude outside […]