Archive
Category: Generative AI
Balancing Act: Klarna, AI, and the Future of Work
IN THIS ISSUE: Klarna’s bold AI experiment—cutting headcount and leaning heavily on AI—offers a cautionary tale for companies racing to automate. But does this course correction signal trouble for the AI-first future, or simply reflect growing pains on the road to transformation? Plus, why are tech companies eager to help Saudi Arabia build an AI […]
Salesforce Acquires AI Automation Startup Convergence to Bolster Its Agentforce Platform
Salesforce has announced that it has entered into a definitive agreement to acquire Convergence.ai, a startup building AI automation software. The deal terms were not disclosed, but Salesforce stated that the Convergence “team and technology” would help enhance its Agentforce platform. “The next wave of customer interaction and employee productivity will be driven by highly […]
You.com Launches ARI Enterprise, an AI Research Agent for Financial Analysts and Consultants
In February, the enterprise AI platform You.com introduced its Advanced Research and Insights (ARI) agent, designed to perform deep research and act as a personal AI consultant. Now, just three months later, the company is rolling out ARI Enterprise, a new version designed specifically for consultants, financial analysts, and researchers. And according to You.com, it […]
Search Impressions Soar with Google’s AI Overview, Even as Website Clicks Decline
It’s been a year since Google introduced AI Overview to its widely used search engine. The feature significantly transformed how people discovered information online, displaying information summaries above traditional search results. At the time, Google’s Vice President of Search, Liz Reid, proclaimed that AI Overview links would deliver more clicks and “valuable traffic to publishers […]
Betaworks Bets AI’s Real Value Will Be Won at the Interface
Betaworks thinks the next big opportunity for AI lies in applications, thanks to the groundwork laid by the flood of investment in AI models and infrastructure. To capitalize on this thesis, the venture firm has hosted AI “camps”—theme-based accelerator cohorts supporting early-stage startups—to look for the next AI app unicorn. On Tuesday, it announced the […]
HubSpot Builds AI-Friendly Backend, Connecting Tools Like Claude and Cursor to CRM Data
HubSpot has opened up a Model Context Protocol (MCP) server in public beta, enabling developers to tie their AI apps with CRM data. The company states that this offering is an NPM package and is “intended” for developers, technical teams, and companies that want to build custom apps or integrations leveraging large language models (LLMs). […]
ServiceNow and Nvidia Debut Apriel Nemotron 15B, an Open-Source Reasoning Model Built for Faster, Cheaper Agentic AI
ServiceNow and Nvidia have had a long-standing partnership building generative AI solutions for the enterprise. This week, at ServiceNow’s Knowledge customer conference, the two are introducing the latest fruits of their labor, a new large language model called Apriel Nemotron 15B with reasoning capabilities. The companies believe it performs as well as OpenAI’s o1-mini, Alibaba’s […]
Generative AI Becomes Top IT Priority in 2025—and Is Getting a Seat in the C-Suite: AWS
Generative AI is everywhere, but that doesn’t mean workers are ready for it. While tech providers promise their solutions lead to task automation, better creativity, and faster decisions, a new Amazon Web Services (AWS) study identifies a major obstacle: Companies still lack the skilled talent needed to put these tools to work. Workers without the […]
Salesforce Extends Agentforce to HR, So Employees Can Skip the HR Shuffle
A staggering 86 percent of chief human resource officers (CHRO) say digital labor will soon be essential to their roles, according to a new Salesforce study. To support this, the company is launching a variation of its Agentforce platform specifically tailored to the human resource industry. Agentforce for HR Service, as it’s called, plugs directly […]
Ai2 Unveils the Tiniest OLMo 2 Model, Built for Local and Efficient AI Use
Nonprofit AI lab Ai2 has released a new variation of its open-source language model. Previously, OLMo 2 was available in three sizes—7B, 13B, and 32B—but now there’s a 1B version, the smallest member of the model family. The company claims it outperforms Google’s Gemma 3 1B and Meta’s Llama 3.2 1B. OLMo 2 came onto […]