Ken Yeung
My Two Cents
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HubSpot Connects Its CRM With ChatGPT to Deliver Smarter Customer Insights
HubSpot is bringing more artificial intelligence into its CRM platform through a new integration with OpenAI. The company has introduced a “deep research connector” with ChatGPT, enabling small and medium-sized businesses to perform advanced analysis and generate deeper insights using their customer data and context. “We’re building tools that help businesses lead through the AI […]
Ai2’s RewardBench 2 Is a Tougher Benchmark for Testing How Well AI Models Reflect Human Judgment
Ai2 has released an update to its RewardBench benchmark, making it more capable of evaluating reward models. The next-generation test is built using new, more complex examples to assess how accurately AI models can produce answers that are as accurate as those of a human. In its first round of testing, RewardBench 2 ranks Google’s […]
Salesforce Snaps Up Moonhub Team as AI Hiring Arms Race Escalates
Barely a week has passed since its last acquisition, and Salesforce is already adding another startup to its roster. This time, the enterprise tech firm is picking up the team behind Moonhub, an AI-powered recruiting platform. But the deal appears modest as only some of the startup’s employees are reportedly joining Salesforce, and Moonhub itself […]
How to Use AI for Marketing, the Non-Obvious Way
IN THIS ISSUE: A review of the book, “The Non-Obvious Guide to Using AI for Marketing” by David Berkowitz, a clear, practical resource for marketers trying to make sense of AI without getting lost in jargon or hype. Plus, why did Salesforce pay $8 billion for Informatica? Short answer: It’s the data. The Prompt Over a […]
Inside ServiceNow University’s Big Idea: Reskilling Through Play, Not Pressure
ServiceNow has evolved into a mission-critical platform that’s now deeply integrated into the daily operations of most enterprises. In 2023, the company claimed that 85 percent of Fortune 500 companies were customers. Now, as adoption accelerates, there’s a growing need for skilled experts who can design, implement, and maintain ServiceNow environments. It’s essentially why the […]
Microsoft’s Project Amelie Is an Experiment in ‘AI Developing AI’
Microsoft Build featured a flurry of product announcements. But beyond the official launches, the company also offered a glimpse into its frontier projects—experimental inventions that may never be released to the public but serve to showcase the ideas Microsoft is exploring. One such effort is codenamed Project Amelie, an AI agent capable of building machine […]
Microsoft Pushes AI to the Edge
IN THIS ISSUE: Microsoft pushes AI innovation to the edge. Will OpenAI crack the AI hardware market, a space where many have stumbled, after acquiring Sir Jony Ive’s AI startup for nearly $6.5 billion? Plus, catch up on this week’s key headlines you might have missed, including what was announced at Google I/O and the […]
This AI-Powered App Turns Family Memories Into Personal Podcasts
What if AI could help you preserve your grandfather’s stories, or even create a podcast out of them? That’s the promise of Linda AI, a new startup turning memories into shareable audio shows with a conversational AI as your guide. Users can use the platform to have a professional interviewer-like bot probe a subject with […]
The New GitHub Copilot Agent Doesn’t Just Help You Code—it Codes for You
GitHub’s coding assistant has leveled up, shifting from an in-editor assistant to an autonomous agent capable of implementing tasks or issues. This is an escalation in the vibe coming space and takes place four years after GitHub Copilot was first introduced. Internally dubbed Project Padawan, the new GitHub Copilot coding agent brings deeper integration of […]
Microsoft Brings Grok 3, Local AI, and Multi-Agent Tools to Azure AI Foundry
Microsoft’s platform for building and deploying AI apps and agents is getting an update. Announced at this year’s Build conference, Azure AI Foundry (née Azure AI Studio) has new tools to simplify agent development, automate model selection, enhance monitoring, and support on-device AI. It’s all aimed at helping companies scale their generative AI solutions with […]